PingPong is a rapidly growing innovative payment service provider for cross-border e-commerce merchants across the world, which was founded by a group of payments and finance professionals in New York in 2015.

Today, PingPong operates across 3 continents with over 1,500 employees. PingPong is committed to bringing best-in-class services to merchants and helping them grow their businesses.

OVERALL PURPOSE

As Senior Manager of Editorial & Content, you will be responsible for positioning our platform, products, and APIs, as solutions for industry-specific problems to prospective clients.

You will develop influential content that builds awareness of our company and pulls clients through the funnel while bringing content to life on the web and in inboxes.

This role can be based in either our NYC Office or our London Office.

WORKING RELATIONSHIPS

You will partner closely with product marketing and business development teams across various jurisdictions.

You will be part of the International Marketing and Product team.

PRINCIPAL ELEMENTS AND ACCOUNTABILITIES

Develop, align, and execute a comprehensive editorial content strategy that serves our users and drives our growth.
Partner with Product Marketing to understand our products and solutions, and the difference they make for our users. Use this understanding to identify content opportunities and ensure that PingPong’s value comes across in our content.
Partner with Digital Marketing to plan, execute, and optimize full funnel experiments, driving prospective clients through the marketing funnel with content
Partner with Business Development and Product Marketing teammates to contribute to development of collateral and client facing presentations.
Manage external vendors and network of freelancers to support the development of content
Launch and lead our global enterprise-focused newsletter(s) and blog.
Design, manage, and optimize our content development process.
Manage the team’s editorial calendar, ensuring timely delivery of content and coordinating with stakeholders to meet deadlines.
Develop and refine our content marketing metrics, and monitor and analyze content performance over time, deriving and applying actionable insights to improve content performance and ROI over time.

EXPERIENCE

7 to10 years of relevant work experience that can span marketing, product marketing, content marketing, or journalism.
Familiar with the fintech landscape, and technically savvy (e.g. conceptual understanding of APIs and their role in technology development).
Experience driving prospective enterprise clients through a marketing funnel using content. Familiar with B2B and Enterprise buyer journeys.

DESIRED TRAITS

Highly collaborative team player with a track record of success in matrixed environments.
Ability to take complex business issues and solutions and structure messaging into simple and meaningful presentations.
Proficiency in using content management systems, analytics tools, and project management software.
Ability to work in a fast-growing, dynamic, and ambiguous environment.

PingPong is proud to be an equal-opportunity employer with a global culture that embraces diversity.

We are committed to providing an environment free of unfair discrimination and harassment.

PingPong Payments

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Senior Manager - Editorial & Content