ACCOUNT DIRECTOR AT PLACE

The Account Director is essential to getting new and current clients enrolled in the idea that brand development is central to solving many of their marketing challenges. You’ll work one-on-one with clients and as part of the Place team to solve simple and complex problems. You’re in the first meeting with clients listening to their needs and addressing their challenges with how Place can help take their brand to the next level. This is a position where client needs are addressed quickly, creative solutions come from anyone – even you – and we all work to build brands that resonate with the right people. You are invested in the success of the brands just as much as our clients. You understand what they need, where they’re going, and suggest solutions that help them achieve their goals. You will lead a project from the initial phone call to final billing and work with a cross-functional team to get the job done on time, on budget, and on brand. Sometimes you work with a Partner or another account person to get things done. You love phone conversations, in-person meetings, complex challenges, and being part of a team. You are often the face of Place.

RESPONSIBILITIES: ACCOUNT DIRECTOR FOR YOUR KEY ACCOUNTS AND SHARED ACCOUNTS: -

Participate in the initial Brand Focus process – organize, meet, brainstorm the big ideas, strategize, and write reports
Schedule overall brand rollouts and individual projects based on the strategies - Deal with clients, phone, meet, email – write meeting reports.
Be the gatekeeper and manage client’s expectations - Build the relationship into a better, more profitable account - Interact with the account lead and team to keep them informed and effective in completing projects
Write Brand Focus reports, meeting reports, e-mails, and client correspondences.
Help the creative team develop concepts, taglines, and turn complex subject matter into crystal-clear prose
Manage the budget of the client and give updates to them and our financial team

IN-HOUSE ACCOUNT MANAGEMENT

Understand the overall flow of work. You’ll have up to 8-12 active clients at any given time.
Daily check-ins with Place team to keep things on track and give clients updates
Weekly check-ins with the entire team - who, what, when it’s due – be a nudge when necessary
Keep historical client work well organized for quick reference on future projects
Open and close jobs in account software and set up for billing.

VENDOR MANAGEMENT

Understand what’s needed, do the research, help develop the specs, get prices, and prepare for the client.
Working knowledge of local vendors (collateral, tradeshow, etc.)
Basic understanding of print production and POP fabrication (CMYK, RGB, Paper Stocks, Bleeds, etc.)

MARKETING FOR PLACE

Help write proposals or responses to RFPs
Create pitch presentations for prospective clients - Work with the leadership team to develop and update client-facing marketing materials
Update the Place website – develop e-mail newsletter copy and assets when needed.
Basic understanding of online marketing strategies and tactics

HYBRID WORK

Place expects employees to work from our Burlington, Vermont office Monday through Wednesday. Thursday and Friday are flexible days. You can work from the office or home.

Place Creative Company

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Account Director