Development and Communications Manager

The Development and Communications Manager supports the Development Director and the Development and Communications staff. Responsible for ensuring efficient operations and working within a team to develop and implement effective fundraising strategies to diversify organizational revenue and support program growth. The Development and Communications Manager provides the highest level of administrative and technical support to the Development and Communications staff.

The ideal candidate works well independently with minimal supervision in a fast-paced work environment of multiple and changing priorities, anticipates and resolves problems, and is the key administrator of Salesforce, social media platforms, and giving platforms. The candidate is a strong writer, critical thinker, and team player with an eye for detail and a demonstrated commitment to We Care Solar’s vision, mission, and programs.

Responsibilities:

Operations:

Manage internal systems including the Salesforce database, timeline to meet proposal deadlines, gift receipt processes, and calendar of communications, events, and team travel;
Drive and manage gift and data entry procedures in Salesforce in accordance with data management protocols.
Pull, organize, and analyze donor lists for use in prospect and pipeline development. Design reports and queries that generate donor lists for all fundraising appeals, newsletters, donor reports, and event invitations.
Process gift acknowledgments in a timely and accurate manner to adhere to WCS’s receipt/acknowledgment policy. Update acknowledgment letter templates as needed.
In conjunction with the Finance Department, monitor and track donations received through various internal and external giving platforms; evaluate, sort, and total all donations made to We Care Solar on a daily basis in order to create daily gift batches.
Work with the Finance Department to perform monthly revenue reconciliation.
Support the sending/producing of campaign and annual report mailings and other mailed stewardship materials. Work with vendors on pricing and printing of stewardship materials.
Support the annual budgeting process and Development Department projections.
Assist with forming other budgeting materials, such as grant and project budgets.

Communications:

Manage website updates; assist with social media content and I-videos.
Draft content for the e-newsletter, social media posts, and donor outreach.
Execute the delivery of the monthly newsletter via Constant Contact.
Support partner and donor’s Peer-to-Peer fundraising efforts on GiveLively and other online platforms.
Provide administrative support for the Executive Director upon request.

Events:

Support logistics for events that cultivate relationships with current and prospective donors.
Other duties as needed.

Fundraising:

Serve as a key administrative contact and liaison for external and internal constituencies including prospects, donors, faculty, and foundation partners.
Prospect research and analysis - assist with research of new funding opportunities, including family foundations, institutional donors, Donor donor-advised funds, individual donors, corporations, and award prizes.
Assist with portfolio and stewardship management, including implementing new donor stewardship strategies.
Participate in the Development and Communications Department and other meetings as appropriate to keep abreast of fundraising priorities deadlines and organizational activities.
Assist relationships with and secure gifts from existing and prospective donors.

Requirements:

· 3+ years of non-profit development/communications experience with increasing levels of responsibility and demonstrated results in prospect research, grant and proposal writing, individual donor cultivation, event planning, and donor database management.

· Preferred: international experience working in healthcare, nonprofit, or education in under-resourced communities.

· Associate’s or Bachelor’s degree preferred.

· Ability to work well within a team, collaborating with organizational leadership, staff, and volunteers to achieve results.

· Able to work independently while managing a variety of assignments with focused attention to detail and deadlines.

· Excellent organizational skills: able to manage and track timelines while keeping colleagues on task for deadlines.

· Excellent communication and interpersonal skills. Ability to interact and connect with existing and prospective donors/stakeholders utilizing poise, confidence, intellect, and humor.

· Accomplished in writing and editing.

· Manage website updates.

· Digital marketing proficiencies including assisting with social media content, and I-videos. other online communications…etc.

· Technical proficiency in Microsoft Office Suite and Salesforce (or other CRM software), Constant Contact, Adobe Suite, and social media platforms. Knowledge of WordPress and Illustrator is helpful.

· Able to work occasional weeknight evenings.

· Desire to grow professionally within the development field.

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