Operations Specialist I (703343)

MashPoint - Technology & Staffing • Contract • US, MA, Boston • 1m ago

Job Title: Operations Specialist

Location: Boston MA 02111

Duration: 4 months (Possible ext )

Responsibilities

Provide support to the Operations team with event coordination, agency administration, and Council support
Provide administrative onboarding to new staff with on-the-job training of new employees concerning office procedures and use of office equipment
Coordinate internal Operations Newsletter and assist in planning staff events
Support external meetings by providing general event assistance may involve travel to locations in Metro Boston
Provide administrative and scheduling support to the Executive Director and Deputy Executive Directors as needed
Manage meeting calendars for Council meetings and internal staff meetings
Attend, record, and post minutes for Council and Committee meetings assist in meeting preparation, materials production, and distribution for meetings
Greet MAPC visitors in the 6th-floor reception area, assist with mail distribution, telephone inquiries, and office management
Manage and maintain CRM database of contacts and prepare large mailings using various databases
Support digital workflow for processing contracts
Assist Operations Manager with intra-office moves
Assist Operations Coordinator as needed and
Other duties as assigned.

Requirements

Candidates for this position should have an Associate's degree or three years minimum of professional office experience in administration/ operations. A comparable combination of experience and education may be considered.
Successful candidates for this position will demonstrate all or most of the following:
Familiarity with CRM and Microsoft Outlook contacts helpful and strongly desired
Demonstrated efficiency in Microsoft Office Suite (Excel, Word, PowerPoint,)
Excellent service skills in interacting with the public strong oral and written communication skills
Familiarity and ability to use Zoom and Youtube video conferencing
Experience with calendar management, project meeting, and event planning and execution.

Preferred

Knowledge of databases and customer relationship management (CRM) tools
Content management systems (CMS) such as WordPress, Drupal, or similar preferred
Experience formatting documents such as flyers, labels, and reports helpful ability to work in Adobe Suite (Photoshop, InDesign, etc.) a bonus
DocuSign or other online document management software.