Your purpose starts here! By joining Redeemer Counseling, you’ll help build a great city; bringing personal conversion, community formation, social justice, and cultural renewal to New York City and, through it, the world. We are FOR NYC; creating space for our community, where people’s questions are valued, and where our neighbors are known, loved, and cared for.
Communications & Marketing Manager
FLSA Status: Exempt
Department: Redeemer Counseling Services (RCS)
Band: 6
Reports to: Senior Manager of Operations & HR
Work Hours: 40 Hours per week
Salary: $65,000 - $75,000/ year
Date: January 2026
About Redeemer Counseling Services
Redeemer Counseling Services is a ministry providing professional, gospel-centered counseling in New York, while offering training resources and workshops for ministry leaders and professional counselors more broadly. Counseling services are provided on a sliding scale fee rate which is sponsored by donors.
Role Description
We are seeking a creative, strategic, and organized Communications & Marketing Manager to join our team. This role is responsible for creating and executing comprehensive media strategy and content across web, social, and print platforms that advance Redeemer Counseling Services' brand and vision to internal and external audiences. Additionally, this position provides 10 hours per week of administrative team support, including team management assistance, front desk coverage, and administrative projects.
Key Responsibilities
Communications & Marketing (75% - 30 hours/week)
Brand Management & Strategy
- Maintain and update RCS's branding guidelines to ensure consistent and unified brand voice across all platforms
- Draft and maintain external brand materials, including website and marketing collateral
- Manage skilled contractors and agencies as necessary for design and production work
- Ensure all messaging aligns with organizational vision, mission, goals, and the RCS GIFT Approach to counseling
Content Creation & Writing
- Create, write, and edit high-quality, informative, and engaging media content for RCS’s multiple channels
- Develop marketing copy for programs, services, events, and fundraising campaigns
- Write articles and web content that educate and engage target audiences
- Produce weekly staff newsletter, monthly clinical newsletter, and quarterly donor newsletters
- Coordinate with authors and subject matter experts for content production
- Write scripts and create content for video and audio recordings for internal communications, training workshops, curriculum, and fundraising events
Digital Marketing & Social Media
- Develop and manage content strategy for social media platforms (Instagram, Facebook, LinkedIn, etc.)
- Create, schedule, and post engaging social media content that builds community and advances mission
- Design graphics and visual content for digital platforms using Adobe Creative Suite or Canva
- Manage website updates and content using WordPress/Craft CMS
- Monitor and analyze digital communications engagement, reach, and analytics
- Implement SEO best practices to increase online visibility
Program & Event Marketing
- Create, manage, edit, and schedule comprehensive marketing campaigns for all programming including:
- Client-based programming (group counseling, workshops)
- Training events and continuing education
- Fundraising events and campaigns
- Design promotional materials (flyers, posters, email campaigns, social graphics)
- Coordinate marketing timelines and deliverables with program leads
Storytelling & Testimonials
- Collaborate with staff to collect, edit, and publicize client and training participant testimonies
- Highlight stories of transformation that demonstrate RCS's impact
- Create compelling narratives for fundraising and awareness campaigns
Strategic Planning & Collaboration
- Develop and execute an annual communications and marketing plan
- Brainstorm and collaborate with counselors, Equipping team, and Fundraising team for
Innovative communication strategies
- Assist with post-production of videos and audio recordings
- Stay current on communications and marketing trends, particularly in nonprofit and mental health sectors
Administrative Team Support (25% - 10 hours/week)
Team Management & Support
- Assist Senior Manager of Operations & HR with administrative team management and coordination
- Support team meeting planning, documentation, and follow-up
- Contribute to team culture-building and staff engagement initiatives
- Support special projects for the administrative team (events, office initiatives, systems improvements)
- Assist with data entry, file management, and organizational documentation
- Provide periodic front desk coverage as needed
Qualifications
Required
- Bachelor's degree in communications, marketing, journalism, or related field
- 3+ years of professional experience in communications, marketing, or related field
- Exceptional written and verbal communication skills
- Excellent copywriting and content creation skills across multiple formats (web, social, print, video)
- Strong marketing strategy and campaign management experience
- Proficiency with social media platforms and digital marketing best practices
- Ability to multitask and manage multiple projects and accounts simultaneously
- Excellent time management skills, including ability to prioritize and meet deadlines
- Strong initiative and ability to develop new strategies and creative ideas
- Ability to work collaboratively as well as independently
- Strong critical thinking and problem-solving skills
- Computer literacy with Microsoft Office Suite, Google Workspace, and Dropbox
- Experience with WordPress or similar CMS platforms
- Graphic design skills and proficiency with design tools (Adobe Creative Suite, Canva, or similar)
- Knowledge of and interest in mental health and counseling
- Belief in RCS vision and mission
- Strong theological alignment with Redeemer Presbyterian Church
- Strong alignment with Redeemer Counseling's mission, vision, values, tone, and brand
- Active participating member of a gospel-centered church
Preferred
- Master's degree in communications, marketing, or related field
- Experience with Craft CMS specifically
- Video production, videography, and/or photography skills
- Experience in nonprofit communications or ministry settings
- Knowledge of email marketing platforms (Mailchimp, Constant Contact, etc.)
- Experience with design tools like Adobe Illustrator, Photoshop, InDesign
- Familiarity with analytics tools (Google Analytics, social media insights)
- Experience managing contractors or agencies
- Administrative or operations support experience
Key Competencies
- Creative Storytelling - Ability to craft compelling narratives that inspire and engage
- Strategic Thinking - Can develop and execute comprehensive marketing plans aligned with organizational goals
- Attention to Detail - Ensures accuracy, consistency, and quality in all communications
- Adaptability - Comfortable shifting between creative work and administrative support tasks
- Project Management - Manages multiple priorities with efficiency and organization
- Collaboration - Works effectively across departments and with diverse stakeholders
- Mission Alignment - Passionate about gospel-centered counseling and mental health ministry
Work Environment
- On-site position at 29 West 38th Street, New York, NY
- Minimum 3 days per week in office (per RCS workplace flexibility policy)
- Occasional evening or weekend hours for events or special projects
- Fast-paced, collaborative ministry environment
- Opportunities for professional development and creative growth
Redeemer Counseling Services is an equal opportunity employer committed to building a diverse team. We encourage applications from candidates of all backgrounds who share our mission and values.
Full-time members of the Redeemer Counseling team, are offered competitive salaries, paid time off, and benefits, to include:
- Fully paid Medical Plan Premiums
- Shared cost PPO Medical Plan Option
- Fully paid Dental insurance premiums, with dental buy-up plan option
- Fully paid Vision insurance premiums
- 403b Retirement, plus company match
- Redeemer-paid short-term disability, long-term disability, life insurance, and accidental death and dismemberment policies.
- Voluntary accident, life, and AD&D policies for employee, spouse, and children
- Redeemer-funded HSA and HRA with elected high-deductible medical coverage
- Optional Limited Purpose FSA for dental, vision, and dependent care costs
- Transit / commuter benefit
- Counseling benefit
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill set; experience and training; licensure, certifications, and ordination; and other organizational needs.
