About Us
Honey Mama’s is the Portland, Oregon-based maker of delicious, refrigerated truffle bars!
Founded by Christy Goldsby at the Portland Farmers Market in 2013, Honey Mama’s is now available in over 7,000 stores across the country. We have grown to become one of the fastest selling, top- ranked brands in our category. The brand has garnered national press recognition as a cult-favorite in Bon Appetit, Forbes, Refinery29, Healthline, Men’s Health, Food & Wine, and more.
Honey Mama’s is beloved for its one-of-a-kind texture, often compared to brownie batter, chocolate truffles, or fudge – the real treat is discovering each bar is made from only a limited number of nutrient-rich whole food ingredients. Our mission is to further the food-as-medicine movement by giving you a uniquely memorable indulgent experience that contributes simultaneously to health and vitality.
About the Role
Honey Mama’s is seeking a Marketing Assistant who brings a zest for the Natural Foods space and is eager to begin a career in Marketing. This role is based at our Portland, Oregon headquarters in the iconic Leftbank building, just 5 minutes from our manufacturing facility where every Honey Mama’s bar is created!
In this role, you will report to the Marketing Project Manager and have a unique opportunity to gain exposure to everything that drives early-stage brand development. The ideal person for this role is someone who is hungry to learn and contribute greatly to our goal of growing Honey Mama’s brand awareness, availability, and trial. You will work amongst an exceptional team of seasoned marketers to assist with tasks that support the full marketing mix.
Key Responsibilities
Assist the Project Manager by executing tasks that support day-to-day marketing operations (30%)
- Assist consumer research projects, participant outreach, samples fulfillment, and data entry
- Prepare for Limited Edition product releases by ordering labels and assisting with fulfillment
- Submit ad hoc product sample orders and assist with special requests as needed
- Gather materials for photoshoots and deliver to photo studio
- Assist with management of product information systems and databases
- Track awards submission timeline and support sample shipment fulfillment
- Lead brand merchandise and swag replenishment
- Assist with annual holiday gift project for team, investors, and VIP recipients
Manage the support@honeymamas.com inbox as the primary CX support lead (30%)
- Learn Honey Mama’s brand voice and communicate in an ideal customer care tone
- Respond to customer inquiries within 48 hours
- Collaborate with Operations, Sales, and Marketing to resolve all issues and complaints
- Communicate with Digital Marketing lead to prepare for upcoming campaigns
Coordinate key areas of Honey Mama’s team culture-building (20%)
- Assist Project Manager with special initiatives, events, and/or partnerships
- Assist HR Manager with welcoming new employees by creating welcome baskets
- Create a monthly company newsletter and distribute via email and print
- Plan a monthly employee birthday party by choosing venue, coordinating birthday card, and gifts
- Plan quarterly staff appreciation lunch inclusive of ordering catering, booking venues, set up and break down of the event, and arranging any audio/visual needs
Coordinate key areas of Honey Mama’s office administration (10%)
- Maintain directory for all investor contact and mailing information
- Manage the replenishment of business cards by conducting periodic inventory counts
- Arrange and plan board meetings as needed by Executive Leadership Team
- Lead the ordering and delivery of office snacks and beverages
Support company initiatives and cross-functional needs (10%)
- Perform duties and requests as needed, including: arrange events that may take place outside of the workplace, attend trade and/or market shows, sample order fulfillment, expense tracking, information gathering, and ad hoc requests for Marketing, Sales, Finance, HR, and Operations
- Demonstrate flexibility, initiative, and eagerness to help when assisting
Requirements
- Strong written and interpersonal communication skills
- Demonstrated ability to positively interact with consumers, teammates, and others
- Based in-office full time in Portland, Oregon
- Must have a reliable vehicle or form of transportation
- Ability to travel to stores and/or events occasionally or as needed
- Ability to operate in a fast-paced startup environment
- Flexible and adaptable mindset
- Excellent time management skills and ability to prioritize work
- Organization and the ability to multitask to complete a wide variety of tasks
- Detail-oriented with strong reliability, accountability, and follow through
Preferred Qualifications
- Bachelor’s Degree from an accredited university
- Ability to use Apple OS and Mac computers
- Ability to use Microsoft Office Suite (Excel, PowerPoint, Word)
- Desire for every day to bring new and different tasks/challenges
- Hands on approach with high energy and excitement for work
- Impeccable quality of work and commitment to excellence
- Can-do attitude with desire to roll up your sleeves and assist a small team with anything that is needed to get the job done!