Coordinator, Communications
Department: Public Affairs
Summary
Support the projects and campaigns of the Communications Department and the communications goals, especially through project management, editorial assistance, and media monitoring.
Essential duties and responsibilities include the following (other duties may be assigned):
I. Project Coordinator
- Support projects and campaigns for the Communications Department, specifically the Public Affairs Team which includes public relations and digital strategy. Included but not limited to: organizing project plans and materials, compiling reports and analytics and providing editorial assistance (including statement drafting, proofreading, fact-finding, production of templates, etc.).
- Assist with workflow of short- and long-term tasks and campaigns across the Department’s Teams, including Public Affairs, Policy and Creative, to ensure successful execution.
- Draft and distribute internal and external newsletters. Included, but not limited to: daily newsletter, a weekly employee newsletter and a monthly public affairs update for members.
- Manage relationships with vendors such as the organization’s news clips service, ensuring stakeholders are receiving complete daily updates of relevant articles.
- Intake media inquiries by phone and email and route internally. Document and track inquiries, responses and mentions.
- Compile and maintain email distribution lists, including reporters, staff, consultants and external parties. Distribute materials to staff, media and other stakeholders as directed.
- Post statements, press releases, blogs and filings to website as requested and make general updates to website pages and blogs.
- Research and submit for awards and honors that promote the work done by the association and/or its senior team.
- Monitor breaking or trending news or coverage as directed on key policy areas. Assist Digital Team with compiling supplemental coverage reports for staff and executive team as necessary.
II. Administrative Support
- Assist with executive scheduling and meeting requests.
- Coordinate internal processes for routing vendor contracts and invoices.
- Assist with information distribution and scheduling meetings with members as necessary.
- Collect and distribute information as requested and as appropriate.
- Attend events and assist with staffing support as necessary.
III. Association Support
- Attend departmental and interdepartmental meetings as necessary.
- Participate in coalition calls and meetings as necessary.
Competency
To perform the job successfully, an individual should demonstrate the following competencies:
- Project Management – Coordinates projects, ensuring successful completion.
- Customer Service – Responds to requests for service and assistance. Meets commitments.
- Interpersonal Skills – Works well as an individual or part of a group. Contributes to building a positive team spirit.
- Written Communication – Writes clearly and informatively. Proofreads work for spelling and grammar; able to read and interpret written information.
- Judgment – Exhibits sound and accurate judgment. Maintains confidentiality.
- Planning/Organizing – Prioritizes short and long-term work activities. Uses time efficiently.
- Professionalism – Approaches others in a tactful manner. Reacts well under pressure. Treats others with respect and consideration regardless of their status or position.
- Quality - Demonstrates accuracy and thoroughness.
- Attendance/Punctuality - Is consistently at work and meetings on time and prepared.
- Dependability - Follows instructions and responds to management direction.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Knowledge
An interest in public relations, journalism, marketing and/or telecommunications policy is helpful.
Computer Skills
Demonstrated proficiency with Microsoft office (Outlook, Word, Excel, PowerPoint) required. Familiarity with WordPress, social media platforms (e.g., Twitter, LinkedIn, Facebook) and Adobe suite (Photoshop, InDesign, etc.) preferred.
Education And/or Experience
Four-year college degree required. Prior experience (inclusive of internships) in a public/media relations, communications and/or marketing role preferred.
Language Skills
Candidates should be detail-oriented with strong knowledge of grammar and punctuation. Strong written and verbal communications skills are required. Proficiency in AP Style preferred.