ClubLife Concierge
Job Description
- Direct Members and Guests to their destinations within the Club, provide business and concierge services to our Members and be proactive in creating Magic Moments.
- Inform Members and guests of Club services, features, upcoming events, room locations, and amenities both in person and over the phone.
- Assist Members in providing information for and scheduling appointments and reservations for Club programs and services in accordance with Club standards.
- Maintain the lobby, front entrance, workstation, and other surrounding areas clean and free of debris. Ensure supplies that may be needed by Members/Guests are stocked such as pens, notepads, etc.
- Accommodate Member and guest requests for business services, including but not limited to faxing, copying, mailing, and other concierge services, owning the request from start to finish.
- Assist Member Experience initiatives such as, but not limited to, Club Newsletter, Message on hold, the website calendar, and various other projects including event announcements, outbound calls to Members, and other marketing collateral to promote Member Services at the Club, always keeping materials current.
- Seat guests.
- Minimum of one year of experience in the hospitality business or a similar role preferred but will train the right person.
- Service-oriented mindset and capable of making every guest feel valued.
- Strong communication skills in verbal, written, phone, text, and social media communications.
- Strong organizational skills and attention to detail.
- Competent in working with multiple systems, including Microsoft Office Suite.
- Familiarity with Canva and Publisher a plus.
- Positive attitude and be willing to work as part of a team.
- A multi-tasker, prioritizing time effectively.
-
Seniority level
Entry level -
Employment type
Part-time -
Job function
Other -
Industries
Hospitality
Referrals increase your chances of interviewing at Invited by 2x
See who you knowGet notified about new Concierge jobs in Jacksonville, FL.
Sign in to create job alertSimilar Searches
Looking for a job?
Visit the Career Advice Hub to see tips on interviewing and resume writing.
View Career Advice Hub