Five9

Email Marketing Coordinator - Contract

Five9 San Francisco, CA

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.

Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.

To complement our rapid growth, we are actively looking for a Marketing Coordinator to join our Marketing team. This individual will work cross functionally with various stakeholders to better position our brand online while driving demand for the products.

Responsibilities:

  • Track, report, and analyze demand generation initiatives and campaigns
  • Manage digital email nurture, email blast and newsletter, and paid social programs and automated lead nurture programs
  • Map the user journey from awareness to conversation
  • Develop ad copy and landing pages
  • Optimize copy and landing pages to increase effectiveness
  • Manage budgets and report to sr. stakeholders of program success and learnings
  • Execute A/B tests, collect and analyze data, identify trends and insights in order to maximum ROAS
  • Work with sales, operations and other stakeholders to drive ROAS and create new programs, campaigns, and creative ways to align and support
  • Keep pace with marketing industry trends and developments monitor competitors and analyze listing and programs for ad insights and positioning
  • Strategize and develop new opportunities for marketing campaigns
  • Manage and run campaign working team meetings
  • Manage communication with Sales Teams
  • Devise a campaign timeline and execute campaign effectively, on schedule and on budget
  • Manage all marketing collateral and channels including: Paid Social, Display, Search, Email, Conversica, Sales Enablement, Webinars, Public Relations, Integrated and Partner Marketing
  • Report all metrics on campaign and make recommendations for future campaigns
  • Working with Ops on Campaign reporting – Gatekeeper of salesforce campaigns

Requirements:

  • 1-2 years of experience managing campaigns and paid and email marketing channels
  • Proven success managing campaign progression and working with teams PPL, PPC campaigns across Google, Bing, Yahoo, YouTube, Google Display, facebook, twitter, Instagram, LinkedIn and software review site
  • S. in Marketing/Advertising or equivalent work experience
  • Experience with Marketo, Salesforce, Conversica, and Asana
  • Creative thinker who can create and optimize copy and landing pages to align with company-wide strategic directives
  • AdWords certified - strongly preferred
  • Experience with bid management tools Strong analytical skills
  • Excellent written and verbal communication skills Familiar with SFDC, Domo, Discover.Org, instapage
  • Photoshop experience a plus

Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills.  The more inclusive we are, the better we are.  Five9 is an equal opportunity employer.

Our headquarters are located in the San Francisco Bay Area with global hubs in the United Kingdom, Germany, Philippines, Portugal, and Australia.

View our privacy policy, including our privacy notice to California residents here: https://www.five9.com/pt-pt/legal.

Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.
  • Seniority level

    Entry level
  • Employment type

    Contract
  • Job function

    Marketing and Sales
  • Industries

    Software Development

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