Prefers candidates who can work hybrid out of Morris Plains, NJ. Will consider 100% remote candidates if they have strong experience and work ethic, and will work EST hours
The Communications Specialist (CS) is responsible for planning, developing, and coordinating information and communication materials for the Evernorth Control CenterSM (client) Portal. The CS will managing timely, relevant, and effective communications that engage internal and external customers. You will promote a positive image and control the dissemination of information on the digital property’s behalf. Responsible for producing multi-purpose content for various communication channels. Collaborates with marketing team to develop and implement a unified marketing strategy that supports Evernorth Control CenterSM initiatives.
Responsibilities
Define and establish appropriate communication strategies and timelines to support Evernorth Control Center initiatives
Develop communication roadmaps
Coordinate external and internal communications flow (memos, newsletters, alerts)
Author content for communications and presentations
Collaborate with the marketing team to align on messaging, communications and marketing material production and distribution
Maintain digital sites’ topic pages and update all materials, as required, to support account teams
Explore and implement additional ways to promote the product
Collaborate on training and communications to account, operations and implementation teams
Train service operations and internal customers on key changes/enhancements through training materials, hands-on training and ongoing updates
Assist in communication of strategies or messages with leadership
Build long-term relationships with influencers and key stakeholders
Monitor mailbox throughout the day and respond to questions/concerns from account teams
Maintaining various (internal) communications channels (e.g. SharePoint, Confluence, Comms repository)
Authoring end-user messaging, notifications, and alerts
Creating a newsletter and other socialization artifacts
Working with training team on promotional/training video development
Skilled at PPT presentation creation and formatting best practice/ brand compliance
Planning and initiating communications and promotional campaigns
Previous working experience as a business communications specialist for 3-5 years required
Experience and knowledge in copywriting, proofreading and editing
Excellent portfolio with a proven track record and successful examples
Excellent communication, interpersonal and presentation skills
Outstanding organizational and time-management skills
Photo and video-editing skills a plus
Experience in web design and content production is a big plus
self-starter
strong work ethic with internal motivation and passion
quick learner
Non-neogitable Skills
Business communication experience
Communication strategy and roadmap development
Command of the English language (listening, speaking, writing)
Seniority level
Mid-Senior level
Employment type
Contract
Job function
Other
Industries
IT Services and IT Consulting, Financial Services, and Accounting
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