Internal Communications Partner

At American Equity Investment Life Holding Company® we offer leading annuity products that help empower our clients to fulfill their needs and wants in retirement. Our success comes from hiring high-energy individuals who embody the beliefs that drive our unique culture. We currently fund over half a million retirements nationwide, and have been headquartered in West Des Moines, Iowa, for over twenty-five years with satellite offices in Charlotte, NC and New York, NY.

GENERAL PURPOSE OF THE JOB:

The Internal Communications Partner plays a crucial role in fostering a positive and productive work environment within our organization. The primary responsibilities are to develop communications strategies, and write, publish, and distribute all internal communications. The role creates, writes, and manages content for company-wide communications, including intranet/SharePoint updates, editorial calendar, weekly newsletter and communication tools and resources in support of the goals and objectives of the company.

The role serves as a consultant for communication needs across American Equity.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Develops and executes impactful internal communications strategies to support business goals and objectives, and employee engagement initiatives.
• Manages AEL’s corporate communications channels and internal editorial calendar.
• Collaborates with HR stakeholders, business segments, and corporate functions to communicate key initiatives and business priorities clearly and compellingly to diverse audiences.
• Leads content strategy and consult on the best delivery method and approach to meet company objectives.
• Crafts innovative, engaging content, spanning leadership announcements, videos, slides, newsletters, printed materials, announcements, diversity, equity, and inclusion (DEI) communications, and more
• Implements a corporate intranet, develops and maintains organizational communication processes for the intranet.
• Actively promotes intranet engagement, utilizing analytics to measure and improve effectiveness.
• Measures success, tracks and reports metrics, readership and engagement for internal campaigns.
• Drives methodologies for effective communication across various work environments.
• Performs other related duties as assigned.

SUPERVISORY RESPONSIBILITIES:

Direct Reports: none

EDUCATION AND/OR EXPERIENCE:

• Proven experience (5 plus years) as an Internal Communications Specialist or in a similar role, with a track record of successfully implementing communications initiatives.
• Proven experience in implementing communications initiatives that inspire and engage employees.

CERTIFICATES, LICENSES, PROFESSIONAL DESIGNATIONS:

N/A

KNOWLEDGE, SKILLS AND ABILITIES:

• Organized and able to produce high-quality work in a fast-paced environment.
• Exceptional verbal and written communication abilities, including tailoring content in various voices for different audiences.
• Understanding of change management.
• Proficient in creating communication products across multiple channels, including video, newsletters, PowerPoint presentations, emails.
• Ability to build strong relationships with peers and senior leaders.
• In-depth understanding of internal and corporate communications best practices.
• Familiarity with internal communications tools and mediums.
• Strong understanding of internal communications theories, models, and best practices.
• Excellent communication skills, both written and verbal, with the ability to effectively engage and influence employees at all levels of the organization.
• Collaborative and proactive approach, with the ability to work effectively in cross-functional teams.
• Strong organizational and project management skills, with the ability to handle multiple initiatives simultaneously.
• A strong creative flair and ability to turning sophisticated information into relevant, engaging, timely and valuable content.
• Passion for creating a positive work environment and promoting employee well-being.
• Ability to successfully handle pressure and meet deadlines in a fast-paced work environment.
• Ability to create, implement and lead programs.
• Proven proofreading skills and outstanding attention to detail.

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