Content Marketing Manager

About Flexport:

At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $8.6T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes - from emerging brands to Fortune 500s - use Flexport technology to move more than $19B of merchandise across 112 countries a year.

The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. At a valuation of $8 billion, we’re experiencing record growth and are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.

Craft the story to connect clients with our business

The opportunity:

Flexport is looking for a skilled and enthusiastic Content Marketing Manager to join our growing team. Content Marketing at Flexport is a highly collaborative role – you’ll partner closely with teammates in Sales, Communications, Marketing, Design, and Growth. This unique role requires a blend of creativity, editorial judgment, strategic thinking, and strong project management skills to build content and campaigns to further Flexport’s brand objectives. You will leverage your content skills to create long and short-form content to educate our prospects and customers on Flexport’s key value propositions, while also positioning the company as an industry thought leader. You will tap into your project management chops and serve as the linchpin for developing creative marketing campaigns that drive Flexport’s growth and brand value. You will also oversee Flexport’s social media presence and create compelling content across social media platforms to engage our target audiences and grow brand awareness.

You will:

• Develop compelling content for Flexport’s owned channels such as website, blog, newsletter, and customer emails.
• Develop and implement Flexport’s social media strategy and create content for our social media platforms to engage our target audiences and grow brand awareness.
• Build long-form content to further Flexport’s brand narrative and position the company as a market leader, such as writing customer case studies and publishing insights on industry trends.
• Manage creative marketing campaigns that bring to life Flexport’s value propositions for our customers. You will be the linchpin who drives these campaigns from start to finish – writing the copy, project managing, adapting the voice to different audiences, and partnering with Design and Growth teams to ensure quality and timely delivery of assets.
• Build and maintain a robust, centralized knowledge hub that will equip Sales, Marketing, and Communications functions with the latest and greatest about Flexport.
• Maintain a quarterly editorial calendar that includes long-form campaigns and individual story ideas for various owned channels.
• Analyze and optimize content performance across Flexport’s owned channels and test new ways to drive organic traffic and engagement.
• Define and track key metrics that measure the success of Flexport’s content and marketing strategies.
  
  

You should have:

• 5-7+ years' relevant experience in content marketing, brand marketing, communications or journalism.
• Strong writing skills in both long-form and short-form content, such as social posts, website content, newsletters, and customer case studies. You know how to adapt your writing for different platforms and audiences.
• Excellent project management skills: you know how to manage complex projects, multiple stakeholders and competing priorities to create an actionable plan and get the most impactful work done.
• Deep understanding of what makes compelling content. You have the ability to think strategically how to leverage different channels to maximize the reach and impact of the content.
• Demonstrated experience collaborating with internal stakeholders and driving complex projects and campaigns in a fast-paced organization.
• A true team player: you’re always willing to jump in and help out. Flexport is a highly cross-functional company that requires effective collaboration to drive company-wide results.
• Bias for action: you have a passion for rolling up your sleeves and getting things done on a small but mighty team.
• A "compliance first" attitude to keep our regulators happy and enthusiastic about Flexport since we operate in a heavily regulated industry.
  
  

Worried about not having any logistics experience?

Don’t be! Our mission is to make global trade easy for everyone. That’s why it’s important to bring people from diverse backgrounds and experiences together with our industry veterans to help move the global logistics industry forward.

We know this industry is complex. That’s why we invest in education starting day one with Flexport Academy, a one week intensive onboarding program designed specifically to set every new Flexport employee up for success.

The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Our salary ranges are determined by role, level, and location. Within the range displayed, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education and / or training.

The US base salary range for this position: (exclusive of bonus, equity and benefits.) $86,220 - $95,800 USD

At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. That is why Flexport is committed to creating and nurturing an environment where anyone can be their authentic self. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law. per year