Public Information Manager - Aviation Department

About This Position

Approximately 48 million passengers traveled through Phoenix Sky Harbor International Airport in 2023, one of the busiest airports in the country in the nation's 5th largest city. Sky Harbor is the largest of three airports in the Phoenix Airport System (Phoenix Sky Harbor, Deer Valley, and Goodyear airports) which is operated by the City of Phoenix Aviation Department and has an economic impact of $38 billion annually.

The Aviation Department has a vacancy for a Public Information Manager position. This is a media relations position providing critical support as the manager of communications for the City of Phoenix Aviation Department, including local and national media relations, website content, social media, printed materials/graphic design, video production, and internal employee communications. The Public Information Manager supervises staff of media relations and digital content professionals.

The Ideal candidate will have a strong background in media relations, public information, communications, or journalism. The Public Information Manager must be willing to be on-call at any time for media purposes. The position currently is Monday-Friday, 8am-5pm with on-call requirements.

Major Duties Include

• Plan and executive media events.
• Oversee the monthly e-newsletter “PHX-Check-In.”
• Handle internal and external communications during an emergency.
• Review and create content for Sky Harbor’s social media accounts.
• Respond to customers questions and comments on social media.
• Administer all responses to media public records requests.
• Write executive communications, including speaking points for events.
• Participate in the on-call media and social media rotation, which includes nights, weekends, and holidays.
• Serve as a spokesperson for the City of Phoenix Aviation Department and answer local, national, and international media inquiries.
• Develop and manage communication plans for projects, events, and operational changes to the City of Phoenix three owned airports.
• Review and edit articles submitted for both internal and external publications to ensure accuracy and communication goals.
• Develop, research, write, and coordinate media campaigns and communication plans for Airport events and programs.
• Monitor and be knowledgeable of aviation industry news and potential issues that could impact the airport in an effort to develop a plan of action.
• Oversee website content for the City of Phoenix three owned airports: skyharbor.com, deervalleyairport.com, and goodyearairport.com.
• Manage and oversee internal Aviation Department communications, including the Aviation Weekly News, an internal e-newsletter sent to all department employees.
• Prepare, review, and edit news releases, newsletters, publications, speaking points for management, media advisories, executive communications, video scripts and reports.
  
  
  

IDEAL CANDIDATE

• Ability to meet tight deadlines.
• Ability to work cooperatively with others.
• Ability to update and create content on websites.
• Ability to communicate collectively and efficiently in an emergency or crisis event.
• Ability to communication orally and in the English language with customers, clients, and the public in face-to-face, one-on-one, and in group settings.
• Knowledge of principles and techniques of public relations as it applies to municipal government or the aviation industry.
  
  
  

SALARY

Hiring Range: $86,590.40 to $134,326.40 annually.

Pay Range: $86,590.40 to $116,022.40 annually.

Pay Range Explanation

• Pay range is the entire compensation range for the position classification.
• Hiring range is an estimate of where you can receive an offer. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, education, licenses, training, and internal equity.
  
  
  

Benefits

A comprehensive benefits package is offered which includes:

• Traditional pension with employer and employee contributions, click here for more details: Pension Information
• 401(a) and 457 plans with employer contributions
• Choice of generous medical HMO, PPO, or HSA/HDHP plans
• Medical enrollment includes a monthly $150 City contribution to a Post-Employment Health Plan
• Wellness incentive of up to $720 annually
• Dental, vision, and life insurance options
• Employer paid long-term disability
• Free Bus/light rail pass
• Tuition reimbursement program up to $6,500 per year
• Paid time off includes 13.5 paid holidays, 12 vacation days, and 15 sick days and personal leave days
• Paid Parental Leave for eligible employees up to 480 hours (12 weeks) of paid leave for the birth, adoption, or foster care placement of a child during a 12-month period
• Federal Student Loan Forgiveness offered through Savi
  
  
  

For more details, visit: Unit 007 Benefits

Minimum Qualifications

• Five years of professional experience in program and project management, preferably within a government or public sector environment.
• Bachelor's degree in Public Administration, Business Administration, Project Management, Journalism, Mass Media Communications, or a related field.
• Other combinations of experience and education that meet the minimum requirements may be substituted.
• The City job description can be found here .
• All finalists for positions are subject to a criminal background check applicable to the department or position.
• The following list is not all inclusive but are TSA general factors for disqualification of employment for working at Phoenix Sky Harbor International Airport. Other factors will be assessed that may also lead to disqualification. Qualified candidates should consider these factors when applying. Aviation Employment Disqualifiers .
• Some positions require the use of personal or City vehicles on City business. Individuals must be physically capable of operating the vehicles safely, possess a valid driver's license and have an acceptable driving record. Use of a personal vehicle for City business will be prohibited if the employee is not authorized to drive a City vehicle or if the employee does not have personal insurance coverage.
• For information regarding pre-screening and driving positions, click here .
  
  
  

Preferred Qualifications

The minimum qualifications listed above, plus:

• Experience managing professional staff.
• Experience with audio-visual equipment and its uses.
• Experience with graphic design principles and layout techniques.
• Experience working in public relations or mass media communications.
• Experience using social media such as Facebook, X (formally Twitter), Instagram, YouTube, and other cutting-edge social sites.
  
  
  

RECRUITMENT DATES

Recruitment closes April 22, 2024. All materials must be received by 11:59 p.m. on this date.

This is a position-based recruitment and will not result in any ongoing eligibility list.This recruitment and any selection processes resulting from this recruitment may be used to fill other related vacancies within the organization now or in the near future.

How To Apply

Apply online by completing the required information and attaching, as one document, your cover letter and resume. Please include your experience as it relates to the qualifications stated above. Only the highest qualified may be posted to the eligible to hire list. The results of the resume screening process will be sent to your primary email address.

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• If you need assistance applying for this job, please contact our HR Connection Center at (602) 495-5700 .
  
  
  

REFERENCE

Program Manager, JC:08600, ID#53757, 04/08/2024, USM, GO, Benefits: 007

Building the Phoenix of tomorrow.

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City of Phoenix is an equal opportunity employer. AmeriCorps, Peace Corps, and other national service alumni who meet the required qualifications are encouraged to apply.