Are you passionate about customer support and eager to take on a new challenge in a dynamic environment? We are excited to offer a full-time, remote opportunity for a CRM Specialist / Administrative Assistant to join a leading healthcare organization. This role is perfect for someone who thrives in managing detailed data and supporting marketing initiatives.
Responsibilities
Data Management: Regularly review and update CRM records to track newsletter renewals and expirations. Ensure data integrity by verifying information against source documents and promptly addressing any discrepancies.
Subscriber Outreach: Generate and maintain lists of subscribers due for renewal. Organize data collection for outreach efforts and monitor response rates to support continuous engagement.
Support and Coordination: Assist in handling inquiries and responses related to newsletter subscriptions. Provide timely and effective support to enhance customer experience and satisfaction.
Qualifications
Education: High school diploma or equivalent required; Associate or Bachelor's degree preferred.
Technical Skills: Proficiency in Microsoft Office 365 (Word, Excel, PowerPoint), and experience with virtual conferencing tools like Microsoft Teams and Zoom. Knowledge of CRM platforms, particularly Microsoft Dynamics, is highly advantageous.
Experience: 1-3 years in administrative support, customer service, or data entry. Background in healthcare, medical, or regulatory fields is beneficial but not required.
Competencies: Excellent attention to detail, strong organizational skills, and a commitment to maintaining high data quality standards.
Benefits
Remote Work Flexibility: Enjoy the convenience of working from home.
Competitive Pay: Earn an attractive hourly wage reflective of your experience.
Growth Opportunity: Gain invaluable experience in a supportive environment that values initiative and dedication.
EOE Statement: We are an equal opportunity employer and value diversity. All employment is decided based on qualifications, merit, and business need.
Application Process
If this position resonates with your career aspirations, please apply today! Should this opportunity not align with your current career goals, feel free to pass this information along to others in your network who might be interested.
Pre-Employment Screening: All candidates who receive and accept an offer of employment will be subject to comprehensive pre-employment screening.
Employment Type: Full-Time
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Other
Industries
Human Resources Services
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