E-Commerce Marketing & Retention Manager

Who We Are:

Millions of people around the world use Dometic products. They are campers, RV users, boat owners, and lovers of the outdoor life. They all share the same intense feelings - a longing for freedom and adventure, a desire to explore the world and to stay away longer. Dometic calls this mobile living and creates the building blocks for this lifestyle.

Dometic offers smart and reliable products with outstanding design for every aspect of days away: cooking, preserving food quality, personal hygiene, maintaining a pleasant temperature, and more. Today, Dometic operates in a global market that is being transformed by a number of market trends like increased leisure spending and mobile lifestyle, as well as digitalization.

With Dometic’s unique global market reach and presence in over 100 countries and core technology competences, Dometic is well positioned in this market for further profitable growth. As a market leader in Mobile Living solutions, Dometic is committed to driving sustainability in our industry. This means offering innovative, durable, low-carbon products that inspire an active, comfortable, and responsible life in the outdoors.

Igloo Products Corp is an iconic and fast-growing American brand known for exceptional and durable performance for everyday cooler needs. After more than 75 years of as the leader as a housewares brand, Igloo has pivoted to a high growth lifestyle brand for outside activities associated with fun, family and friends.

Founded in as a metalworking shop bringing fresh cold water to Texas workers in the field to inventing the Playmate to becoming America’s most recognizable brand of ice chests, the Igloo story spans more than 75 years of delivering coolness to the world. Today, Igloo has 90% + brand awareness and is #1 in market share in the US, is a pioneer in sustainability for our category with the launch of biodegradable coolers and coolers made with from post-consumer recycled resin and other sustainable materials and has a growing DTC business allowing us to build direct relationships with our consumers. In 2021, Igloo was acquired by Dometic Brands and now there is the opportunity to Globally grow both brands together.

Job Summary Statement:

The eCommerce Key Account Manager will play an integral role in driving best in class account management and retail eCommerce initiatives. They will do so by working closely with Walmart & Sam’s ecommerce partners and merchants, as well as collaborating with Igloo corporate teams (Sales, Marketing, Business Insights, Demand Planning), with the ultimate goal of driving rapid eCommerce acceleration for the Walmart & Sam’s Club business.

Essential Job Duties and Responsibilities:

• Own and manage responsibilities for Walmart.com and Samsclub.com, including inventory management, content initiatives, pricing strategies, customer profitability, and promotional spending within ROI goals.
• Develop and scale the total Igloo Ecommerce Strategy for departments sales channels within Walmart & Sam’s Club
• Partner with Igloo's cross-functional team to develop and manage overall account strategies and ecommerce growth plans that ensure the brand thrives with Walmart and Sam's Club.
• Deliver flawless execution including new product launches, ecommerce execution (inventory, pricing, content, and strategies), and timely responses to retailer and internal partner requests.
• Act as a leading authority on ecommerce within Igloo, providing valuable feedback and insights to drive the organization's growth and evolution.
• Formulate and execute both short- and long-term strategic plans to enhance Igloo's market share in relevant categories.
• Ensure compliance with Walmart and Sam's Club content standards for both physical and online products, collaborating with internal teams to ensure execution.
• Take ownership of the assortment and ecommerce portfolio across various platforms, implementing comprehensive promotional strategies to foster sustained growth.
• Collaborate with Account Management and Marketing teams to develop and oversee investments in Walmart Connect campaigns, ensuring alignment with the customers content standards.
• Cultivate and nurture relationships with key stakeholders from Walmart, Sam's Club, Walmart Connect, and third-party providers.
• Establish and implement a cooperative planning process to develop sales forecasts, plans, and go-to-market strategies in collaboration with Walmart & Sam's Club DSV and Marketplace businesses.
• Continuously monitor, track, and analyze digital merchandising tactics and channel guidelines, adapting strategies based on data insights to optimize the online shopping journey, enhance product positioning, and drive sales.
• Exhibit the ability to work autonomously, effectively prioritize tasks, and manage multiple projects simultaneously.
• Possess a deep understanding of ecommerce platforms, digital marketing channels, and effective sales strategies.

Required Skills and Abilities:

• Strong organization, planning, time management, and communication skills
• Ability to collaborate effectively with all levels and functions, offering ideas and/or solutions to projects
• Strong analytical skills with the ability to interpret data and generate actionable insights
• Creativity in advertising, problem-solving, and storytelling
• Strong skills using Microsoft Office suite, Google Analytics and retention tools
• Experience with Walmart & Sam’s Club System ( Retail Link, Luminate, Item 360 / Supplier One, Marketplace, Supplier Hub, Madrid, etc.)
• Exhibit the ability to work autonomously, effectively prioritize tasks, and manage multiple projects simultaneously.
• Possess a deep understanding of ecommerce platforms, digital marketing channels, and effective sales strategies.

Minimum Requirements and Qualifications:

• Minimum 2-4 years of experience working in ecommerce account management or digital marketing for a brand or agency
• Bachelor's degree in a related field required
• Effective presentation of information and strong verbal and written communication skills
• Demonstrate a passion for brand building
• Team player
• Experience with Workfront or other project management software is a plus.

Physical Requirements and Work Environment:

• Prolonged periods of sitting at a desk and working on a computer.

Supervisory Responsibilities

• None

Dometic is passionate about building together an inclusive and equitable working environment, that respects individual strengths, views, and experiences. We believe that diversity enables us to thrive across our differences. Be yourself and join us!

Dometic is proud to be an equal opportunity employer. Dometic evaluates qualified applicants without regard to race, color, religion, age, gender, national origin, disability status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

At Dometic Corporation, our Core Values aren't just words on paper – they're the heartbeat of our culture. Join us and experience a workplace where every action reflects our commitment to living out these values!