DC Department of Human Resources

Digital Director

No longer accepting applications

Located in the nation’s capital, The Office of the Attorney General (OAG) is the chief legal office of the District of Columbia. OAG enforces the District’s laws, works to protect and defend D.C. residents, and provides the highest level of independent legal advice and guidance to District of Columbia government agencies. This position is located in the Human Resources Office within the Immediate Office.

Why Work At OAG?

By joining OAG's Office of Communications, you will join a group of committed, team-oriented, and energized individuals working to protect and improve the lives of District residents. The Office of Communications is fast-paced and comprised of a creative team of communicators and story tellers dedicated to informing the public and the media about OAG's work and driving thought leadership on important local and national issues, such as criminal and juvenile justice, civil rights, affordable housing, consumer protection, and more. In this unique role, you will work with legal experts and senior leaders to grow OAG's digital presence, reach new audiences, and help tell compelling stories about OAG's work and priorities. You will work directly with the Attorney General and OAG's senior leadership team. We envision this new team member will develop thought-provoking ideas, deliver compelling digital content on tight deadlines, and challenge us to be better.

Duties And Responsibilities

The Office of the Attorney General (OAG) is seeking a strategic, creative, detail-oriented, and proactive Digital Director to join a face-paced, collaborative communications team. The Digital Director will help expand the OAG’s digital presence to reach residents across the District and the country, and tell compelling stories about the OAG’s work to help the District and its residents. The Digital Director will focus on expanding the agency’s online reach, highlighting OAG’s work, and connecting residents to resources by developing dynamic social media content, branding, graphics, flyers, blog posts, videos, newsletters, website copy and features, and more. This individual will also support other communications activities as needed, including supporting community engagement events and writing press releases, among other communications materials. OAG is looking for an individual who proactively seeks out and implements the latest technologies in targeted ways to continually improve efforts to reach residents, drive online engagement, and promote OAG’s work. The Digital Director should be a team player and self-starter with excellent written communication and research skills and outstanding organizational abilities who can generate and quickly implement innovative ideas.

  • Serve as primary point of contact on OAG digital communications activities, working closely with the Director of Communications to develop and implement thoughtful long-term digital communications vision and strategy as well as short-term digital plans and strategic around OAG’s work and priorities.
  • Manage, develop content, and post to OAG’s social media accounts, including drafting rapid response content and evergreen content, and developing special online campaigns around OAG initiatives. Monitor social media for local and national news and flag issues to senior management as appropriate. Seek out new ways to use digital media to advance OAG’s goals.
  • Serve as Webmaster and manage the day-to-day maintenance of OAG’s external website. Work with website developer to enact long-term website goals, including producing innovative, user-friendly content and features to improve overall visitor experience.
  • Manage external and internal electronic communications, including writing biweekly community newsletters and monthly internal newsletters.
  • Create and maintain an editorial calendar for blogs, social media, and electronic newsletters to tell timely stories about OAG’s work.
  • Manage the OAG Blog and write/edit blog posts with tips and information using plain language principles.
  • Update sections of the OAG Intranet to inform employees about the latest office-wide news.
  • Serve as Project Lead and Head Writer on annual reports, working with attorneys to develop content and coordinating with external designer to determine project scope and ensure timelines are met.
  • Draft regular analytics reports and dashboards to brief senior management on social media and website performance.
  • Use cloud-based platforms and other software to design posters, brochures, factsheets, infographics, report covers, and other materials in a visually dynamic format to enhance understanding of complicated topics.
  • Work with Community Engagement Team to assist in the promotion and technical execution of special virtual and in-person community events.
  • Work with internal stakeholders to assist in the promotion and technical execution of employee events, including biannual All Hands Meetings, annual Employee Incentive Awards, and special speaker series.
  • Serve as an OAG photographer and videographer. Edit photos, video, and audio for use in digital communications.
  • Experience managing and creating dynamic and multimedia content for different social media platforms (Twitter, Facebook, Instagram, LinkedIn, YouTube, etc.) and ability to deliver audience-focused information.
  • Experience using photo editing (Canva, Photoshop, etc.) and video editing (Animoto, iMovie, Premiere, etc.) software to create dynamic online content that drives engagement.
  • Google Analytics and social media data analysis skills to provide regular updates about website and social media reach, and use that data to help target and drive engagement.
  • Website design, development, and management experience, including using CMS technology like Drupal.
  • Experience with Customer Relationship Management (CRM) platforms, including EveryAction.
  • Experience drafting and sending online communications through GovDelivery.
  • Experience running the technical aspects of virtual events using online platforms like Zoom, Skype, and WebEx.
  • Exemplary written and oral communication skills, including the proven ability to write, edit and produce communications for different target audiences and all types of media.
  • Ability to interpret complex issues and legal jargon into accessible, compelling, and plain language communications that is targeted and appropriate for each digital platform.
  • Ability to maintain crisp attention to detail and accuracy under tight deadlines.
  • Demonstrated interest and ability to write compelling copy about topics such as criminal and juvenile justice reform, civil rights, affordable housing, consumer protection, and environmental protection, among others.
  • Excellent project management/organization skills with the ability to multi-task and manage competing deadlines.
  • Experience working with and writing for state, local, or federal official(s), elected official(s), and senior executive(s) is a plus. Creative, self-starter, team player, and able to manage projects from conceptualization to final execution.
  • From time to time, conduct some media relations duties as needed, including pitching reporters and fielding press questions in consultation with the Director of Communications and other spokesperson(s).
  • Other duties and special projects as assigned.

Qualifications and Education: Candidates must have a least three (3) years of Digital Communications experience and one (1) year of specialized experience equivalent to at least the ES-5 level, or its non-District equivalent, gained from either the public or private sector. Specialized experience is experience that equipped the applicant with the particular knowledge, skills, and abilities to perform successfully the duties of the position, and that is typically in, or related to the work of the position to be filled. A Public Relations, Journalism, or Digital Communications degree from an accredited four-year college or university is preferred but not required.

SUBMISSION OF MULTIMEDIA SAMPLES: Submit two multimedia samples you have created: (1) infographic or shareable image; and (2) a video that demonstrates your filming and editing abilities. Submit one writing sample you authored, such as a blog post, newsletter, video script, or website copy. Please submit all supporting documents to [email protected] and include the JobID (25387) in the subject line.

FAILURE TO RESPOND TO MULTIMEDIA SAMPLES WILL ELIMINATE YOU FROM CONSIDERATION.

  • We will begin reviewing applications in 3 days*

Licenses and Certifications

None

Working conditions/Environment

Work is normally performed in an office environment.

Other Significant Facts

Tour of Duty: Monday- Friday; 8:00am – 4:30pm

Duration Of Appointment: Excepted Service (ES) Regular

This is an Excepted Service (ES) At-Will position. All positions and appointments in the ES serve at the pleasure of the appointing authority.

Promotion Potential: No known promotion potential.

Pay plan, Series, Grade: ES-301-7

Salary Range*: $93,188- $139,778

  • This salary range is within the Excepted Service salary schedule from ES7. Salary in this range will be based on a multitude of factors including budget, applicable rules, regulations, and guidelines.

Collective Bargaining: This position is not in the collective bargaining unit.

Travel: Travel is primarily local during the business day, although some evening, out-of-the-area, and overnight travel may be expected.

Domicile Residency: The selectee to the Excepted Service appointment is required by law to either:

  • Be a resident of the District of Columbia (District) at the time of appointment; or
  • Become a resident of the District within one hundred eighty (180) days of appointment.

To retain your employment in the Except Service appointment, you must maintain District residency during the period of your appointment. Failure to maintain District residency during your appointment period will result in forfeiture of employment.

General Suitability Screening: The selected candidate will be subject to a background investigation including reference checks.

Residency Preference: Applicants claiming “Residency Preference” will be required to maintain residency in the District of Columbia for a minimum of seven (7) years. Failure to do so may result in forfeiture of employment.

Equal Opportunity Employer: All qualified candidates will receive consideration without regard to race, color, religion, national origin, sex, age, marital status, personal appearance, sexual orientation, family responsibilities, matriculation, physical handicap, genetic information or political affiliation.

Notice Of Non-Discrimination: In accordance with the D.C. Human Rights Act of 1977, as amended, D.C. Official Code, Section 2-1401.01 et. seq., (Act) the District of Columbia does not discriminate on the basis of actual or perceived race, color, religion, national origin, sex, age, marital status, personal appearance, sexual orientation, familial status, family responsibilities, matriculation, political affiliation, disability, genetic information, source of income, or place of residence or business. Sexual harassment is a form of sex discrimination which is also prohibited by the Act. In addition, harassment based on any of the above protected categories is prohibited by the Act. Discrimination in violation of the Act will not be tolerated. Violators will be subject to disciplinary action.

OFFICIAL JOB OFFERS ARE TO BE MADE ONLY BY THE HUMAN RESOURCES SECTION OF THE OFFICE OF THE ATTORNEY GENERAL

Important: Your COMPLETE application is important to OAG hiring process. Please ensure that you have read through the requisition in its entirety. Any REQUIRED document/s i.e. Resume, Cover Letter, DC2000RP, and/or KSAs as applicable, are included BEFORE you SUBMIT the application. You will NOT be able to re-submit.
  • Seniority level

    Entry level
  • Employment type

    Full-time
  • Job function

    Marketing and Sales
  • Industries

    Human Resources Services

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