Event Experience Intern

Description

Position at Rip City Management

Shoot your shot and become a part of the team behind the team.

Our Event Experience internship is the opportunity you've been waiting for, so don't let the shot clock run out! Deadline to apply is May 1 5 th by 6 p.m. PST.

As our Event Experience Intern , you'll spend the 2024-2025 NBA Season support ing the Event Management & Guest Experience Teams to deliver exceptional experiences for our staff, guests, and clients.

About the Internship:

• Internship Duration: August 2024 to April 2025, with the potential for an extension.
• Part-time commitment: Expect to work an average of 28 hours per week.
• Location: Portland, Oregon; this is an on-site role, not remote.
• Industry: Dive into the dynamic world of Sports & Entertainment, gaining exclusive behind-the-scenes insights into what it truly means to be part of the team behind the team.
  
  

As o ur Event Experience Intern , you will:

• Coordinate, source & order program materials.
• Maintain inventory of all event experience materials and partner with key staff to manage needs.
• Assist with implementation of customer & client experience strategies (surprise & delights, celebrations, service recovery, gifting, event-specific enhancements, etc.)
• Support day-of event and game experience activations.
• Research customer insights from survey data, post-event staff feedback and industry trends to make recommendations to continuously improve our offerings.
• Curate and distribute the Part-Time Event Staff Newsletter.
• Support staff milestone & achievement celebrations.
• Track & communicate experience metrics and staff shout outs to PT team members through pre-shift packets, break rooms, newsletter, trainings, etc.
• Proactive, professional communication both before, during and after events to ensure seamless execution.
  
  

Apply to be our next star if you:

• Are at least 18 years of age.
• Are in the process of or have recently obtained a degree in Hospitality, Communications, Marketing, Business, or a related degree with transferrable skills.
• Highly organized & detail-oriented
• Excellent communication and customer service skills
• Able to work and problem-solve both independently as well as in a team environment.
• Self-motivated and proficient with time management
• Customer service, hospitality , or event experience required.
• Knowledge of Microsoft Office suite is essential.
• Represents the Trail Blazers brand and values by upholding quality standards emphasizing proactive communication and professionalism.
• Are available to work a flexible schedule, including office hours, Rose Quarter concert/events , other evenings and weekends.
  
  

Don’t meet every single requirement? At Rip City, we are dedicated to building a diverse, inclusive, and innovative workplace. If you’re excited about this role but your past experience doesn’t align perfectly with the qualifications listed in the job description, we encourage you to apply anyway! You may just be the right candidate for this or other roles!

Internship Program Incentives:

• Pay: $20/hour
• Career development opportunities through Leadership Lunch & Learns, participation in company-wide initiatives and trainings, and a dedicated team of People & Culture professionals to support you through your entire internship.
• Group internship activities where all interns in differing departments participate in fun activities on and off campus.
• Participation in the end-of-season Internship Expo, an opportunity to further build your network and have the business to see your internship experience and projects highlighted.
• Access to our Alumni Program for all Rip City interns, where you can connect with previous interns for mentorship, networking, and insights on how they leveraged their internship experiences.
• Plus, perks like discounted tickets to Blazer games, Rose Quarter events, and Regal Cinema, 50% off monthly TriMet passes, free employee parking, and more!
  
  

Next Steps for Applicants:

Ready to score a slam dunk in your career? Don't wait around - opportunities like this don't come knocking twice - apply to our Rip City internship by May 1 5 th .

Due to the anticipated volume of applications, we are unable to respond to individual phone inquiries or follow-up emails. If you are selected for an interview, you will be contacted directly.

Offers of employment are conditional upon the results of a background investigation. We consider qualified applicants with criminal histories and review results on an individual basis.

The Portland Trail Blazers at the Rose Quarter embraces diversity and inclusion. We celebrate individual expression and uniqueness on our campus. We do not tolerate harassment or discrimination. We are committed to hiring individuals that reflect the community we serve without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, disability, genetic information, or other legally protected characteristics. We are an equal opportunity employer.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.