We’re hiring a full-time employee to support an organization’s field sales and home office communications. The organization is a large-scale pharmaceutical company headquartered in the Pennsylvania/New Jersey area, with locations around the globe. This role will fulfill a variety of functions in order to help the communications team support the growth objectives of the business and supporting the organization with current, user-oriented content that helps recognize the team and educate customers to ultimately make a difference for patients.
Local Wisdom is a unique agency that enables clients to master their everyday digital communications. We're known for providing dedicated scalable, on- and off-site production teams to create and manage communications. People love working with us because of our sincerity, diligence, and philosophy of empowering people around us to be their best.
Responsibilities
The Communications Consultant will possess keen business and organizational skills with a demonstrated ability to work under pressure, accommodate tight deadlines and successfully juggle multiple tasks and expectations. Core duties and responsibilities include:
· Support organizational communications to field sales and home office teams.
· Work closely with the client’s Communications & Public Affairs team within a therapeutic area to ensure the creation and implementation of best-in-class communication initiatives.
· Develop compelling, creative and strong internal organizational strategies and communications across a variety of different platforms that inspire and engage the field and home office and yield engaging programs.
· Collaborate closely with key internal stakeholders to ensure alignment on communications and initiatives.
· Comfortably work and communicate directly with members of the leadership team.
· Maintain familiarity with the inner-workings of the sales organizations and identify nuances within them to ensure the team is effectively communicating with the intended audiences.
· Write, edit, and route communications for compliance review and through numerous approval processes.
· Compile, distribute and archive all communications.
· Manage the content submission process, development, review, and distribution of weekly newsletter.
· Contribute to management and maintenance, including regular audits, of distribution lists across multiple channels, including Microsoft Outlook, Salesforce Marketing Cloud, and an Automated Distribution List (ADL) tool, with a focus on ongoing quality control.
· Ad-hoc requests and special projects, including but not limited to: coordinating organizational communication activities and liaising with business partners, leading internal material approval processes for NSD/field communications, partnering on new product launches, developing engaging visual and written content, maintaining an editorial calendar, and compiling and managing surveys, analytics, trackers, etc.
· Compile quarterly analytics for all field and internal org communications.
· Manage multiple aspects of logistics for field-facing meetings.
· Exhibit keen business and organizational skills with a demonstrated ability to work under pressure and successfully juggle multiple tasks and deadlines in a fast-paced, collaborative, team-centered environment.
· Take initiative to resolve issues independently or to elevate the issue and seek guidance when needed.
· Demonstrate a strong attention to detail, a high level of accuracy and pride in producing quality communications.
· Demonstrate strong time management and assignment prioritization skills, including flexibility around rapidly evolving business needs and an ability to work with a sense of urgency.
Contract Details
This position is a full-time contract beginning as soon as possible (goal of early September 2024) and extending through December 31, 2024 with the strong likelihood of the position being renewed in the same capacity for 2025. The person in this role will be expected to work approximately 9:00 a.m. – 5:00 p.m. EST each day from Monday-Friday. This role will be eligible for full-time employee benefits.
Proof of full COVID-19 vaccination is required as a condition of employment, subject to exception under applicable law.
Location
This is a hybrid position and requires in-office work at least twice per week in the Titusville, NJ, area in alignment with the Communications team, as well as for all business-critical in-person meetings and events. More frequent in-office attendance will be required at the start of the contract for onboarding and training.
Basic Qualifications
· Bachelor’s degree or equivalent experience in Communications, Marketing, Journalism, or a related discipline
· 2-4 years communications experience (internships included)
Required Professional Skills
· Excellent written and interpersonal communication skills, with the ability to instill trust and confidence
· Proven success and a capacity to excel in a dynamic, fast-paced environment, often with very tight turnarounds on communications requests
· Reliable availability to respond to business needs quickly and efficiently
· Initiative to find, prevent and resolve issues independently or to seek guidance when needed
· Excellent attention to detail, with a high level of accuracy and pride in producing quality work
· Ability to thrive in a collaborative, connected, team-centered environment
· Professional demeanor and a proven track record of success in navigating and prioritizing multiple requests
· Ability and enthusiasm to learn the inner workings of the sales organization to guide/coach content owners
· Basic understanding of knowledge management: avoiding overlap/duplication and making relevant associations
Preferred Skills/Experience
· Experience using multiple communication platforms, including SharePoint, Microsoft Suite, Viva Engage, and others, as well as HTML
· Corporate and/or healthcare experience or internships
· Prior experience in a communications department/environment or an intranet team
· Prior experience with content approvals through regulatory/legal/compliance system
· Excellent analytical and problem-solving skills, Salesforce Marketing Cloud experience preferred
