Association Headquarters is seeking a MarCom Associate that will be responsible for administering the project management protocols and platform within established guidelines. The Marketing Associate is responsible for supporting projects and processes, as well as providing administrative support to the Account Managers, Account Executives, and/or other Director level or above positions.

APPLICATION INSTRUCTIONS

To be considered for this position, the online application must be submitted, along with an updated resume. All applicable fields on the application are required. Our Hiring Promise: Your application will be reviewed by a human. We don't use AI to screen, assess, or select candidates. Our commitment to a human-led process ensures every applicant is evaluated fairly and transparently.

Position Summary

The MarCom Associate is responsible for marketing activities delivered to our client-partners and/or, the company itself. This position is responsible for the marketing execution for our client-partners and/or corporate areas.

The MarCom Associate reports to the Director of Marketing or Sr. Marketing Manager.

Essential Duties And Responsibilities

Website(s) content maintenance, including regular refresh of information as needs evolve and ensure all content is current, valuable, and accurate (including roadblock management, banner updates, Center Stage, etc.), and will interface with the Web team as needed
Connect with members of client organizations to gather content, including blog posts, profiles, quotes, etc. to be published across communications platforms.
Work with the rest of the client team to plan and implement meaningful and purposeful communications tactics that push client goals and initiatives forward.
Work with marketing vendor/platform to ensure scheduling and distribution of social media posts
Monitor and respond/engage to social post comments on behalf of the clients
Coordinate digital advertising efforts
Coordinate project schedules and manage ongoing relationships
Draft client-facing emails and coordinate with team members to finalize and deploy
Take comprehensive notes and follow-up all meetings with succinct next steps and related documentation
Support and execute growth-focused marketing plans for assigned client and their individual functional areas as needed and contracted (e.g., Business Development, Industry Relations, Commission Events, Certification, Education) based on scope of work which may include the below items
- Compile and publish informational newsletter(s) and work with newsletter vendor(s)
- Manage communications calendar
- Distribute emails through email automation software as directed, manage the collection of distribution lists and coordinate with other team members, as needed

MEASUREMENT OF SUCCESS

Positive feedback/scores from annual client partner surveys
Successfully meets deadlines
Results meet targeted client goals and KPIs
Consistent implementation of AH's best practices
Provides regular, accurate, and consistent project reports and supporting documentation
Proactively alerts Supervisors to challenges or concerns related to the delivery of client service
Proactively suggests solutions to challenges encountered
Pays attention to detail related to the management of relevant projects, assignments, databases

Qualifications

Bachelor's degree and 3+ years of marketing or communications experience
strong experience using the following: Constant Contact, Hootsuite (or other social media management tools), Canva (or similar) graphic design tool
Preferred - experience using the following (or similar) tools: Google sheets, Google docs, Drupal, Smartsheets, Google Analytics

What Sets Us Apart

Named Best Place to Work by Philadelphia Business Journal 9 Times - based on a survey conducted of our employees
Industry Leader - Most credentialed AMC and the 1st AMC to be Customer Service Certified by the Customer Service Institute of America

Our Diversity, Equity, & Inclusion Statement

Association Headquarters is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to the following; race, creed, color, national origin, nationality, ethnicity, ancestry, age, sex (including pregnancy), family status, marital/civil union status, religion, domestic partnership status, affectional or sexual orientation, gender identity and expression, atypical hereditary cellular or blood trait, genetic information, liability for military service, and mental or physical disability (including perceived disability, and AIDS and HIV status), language, national origin, political affiliation, socio-economic status, and other characteristics that make our employees unique.

For more information, visit associationheadquarters.com, connect with AH on Facebook on YouTube and follow on Twitter.

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MarCom Associate