Department: Loss Control Division of AMIC and MWCF

Reports To: Loss Control Manager

FLSA Status: Exempt

Salary Class: 104

Summary This position is responsible for performing administrative and support functions for the Loss Control Division. This role serves as a key resource for both internal staff and external clients by performing the following duties:

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Maintains and updates the Loss Control management system (RCT), ensuring accuracy, completeness, and data integrity. RCT data includes client contact information, recommendation response, risk management award records, and training events.

Reviews and proofreads loss control reports for accuracy and completeness, distributes finalized reports to clients via RCT.

Maintains recommendation response diary and sends 2nd Request for recommendation response forms to appropriate clients via RCT.

Proofreads quarterly board reports for both AMIC and MWCF, ensuring clarity, consistency, and professional presentation.

Assists with quarterly newsletter; proofing articles, providing data for content.

Tracks online training as well as assists clients with setting up accounts with online training provider.

Assists with maintaining the Loss Control webpage through coordination with a third-party webmaster, including posting training events, updating personnel information, and ensuring current services are accurately represented.

Assists with RCT maintenance including updating user permissions, maintaining recommendation database, use of error reporting system, and editing of forms and templates within RCT.

Assists with generating and providing Power BI reports to Loss Control Representatives, underwriting, and management.

Prepares and distributes invoices for training events, ensuring accuracy and timeliness.

Collaborates closely with the Accounting Department to reconcile revenue and maintain accurate financial records for all training activities.

Responsible for the annual Risk Management Award program ensuring accuracy, completeness, and data integrity. Responsibilities include gathering and calculation of data, purchasing awards, and dispersal of awards plaques and annual awards to all recipients.

Assists with inventory and ordering loss control supplies.

Assists with marketing campaigns for loss control services and training events.

Assists with annual loss control seminars including coordinating catering, venue scheduling and securement, registration, and creating and dispersing certificates of training.

Communication & Support

Serves as a point of contact for Loss Control Representatives, clients, and internal staff.

Responds to inquiries, resolves issues, and provides information regarding Loss Control programs and services.

Supports departmental initiatives and contributes to continuous improvement process.

Competency

To perform the job successfully, an individual should demonstrate the following competencies:

Problem Solving – Identifies and resolves issues in a timely manner by gathering and analyzing information effectively. Develops and evaluates alternative solutions and applies sound judgment, even when addressing sensitive or emotionally charged situations.

Interpersonal Skills – Focuses on solving conflict, not blaming. Maintains confidentiality. Keeps emotions under control.

Written Communication – Edits work for spelling and grammar. Able to read and interpret written information.

Ethics – Treats people with respect. Works with integrity and ethically. Upholds organizational values.

Organizational Support – Follows policies and procedures. Completes administrative tasks correctly and on time.

Planning/Organizing – Prioritizes and plans work activities. Uses time efficiently. Ability to multi-task.

Professionalism – Treats others with respect and consideration regardless of their status or position.

Accepts responsibility for own actions.

Quality – Demonstrates accuracy and thoroughness. Looks for ways to improve and promote quality. Applies feedback to improve performance. Monitors own work to ensure quality.

Attendance/Punctuality – Is consistently at work and on time. Ensures work responsibilities are covered when absent.

Dependability – Follows instructions, responds to management direction. Commits to long hours of work when necessary to reach goals. Completes tasks on time or notifies appropriate person with an alternate plan.

Demonstrates a strong commitment to delivering exceptional customer service.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

The requirements listed below are representative of the knowledge, skill and/or ability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

Associate’s degree (A.A.) or equivalent from two-year College or technical school; or six months to one-year related experience and/or training; or equivalent combination of education and experience.

Language Skills

Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to clients and other employees of the organization.

Computer Skills

To perform this job successfully, an individual should have knowledge of:

Database management systems.

Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).

Data reporting and visualization tools (e.g., Power BI) preferred or willingness to learn.

General troubleshooting and software support practices.

Mathematical Skills

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Reasoning Ability

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Other Skills, Abilities, or Requirements

Operate mail machine, fax machine, copier/scanner, and shredder. To perform this job successfully, an individual should be able to type, bend, climb ladder or step stool, and lift 20 pounds.

Ability to manage multiple priorities and meet deadlines.

Strong attention to detail and organizational skills.

Demonstrates commitment to continuous learning. Must be willing to engage in professional development.

Must maintain a driver’s license and means of transportation.

May include occasional overnight travel.

Supervisory Responsibility

This job has no supervisory responsibility.

Email your resume to BAlexander@almonline.org.

Alabama League of Municipalities

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