Position Summary: The Program Assistant provides skilled administrative support, executes special projects, supports agency development initiatives including outreach, fundraising, and social media management, and is responsible for various tasks related to agency training activities and general operations. This vital position represents Aldea over the course of providing important internal and external support and should embrace and exude agency values. The Program Assistant demonstrates effective, professional, and proficient written, verbal, and interpersonal communication skills, and has a high-degree of detail-orientation, work accuracy, discretion, resourcefulness, and tact.

Duties And Responsibilities

Essential Duties:

Support general agency and program operations, including a variety of advance-skilled office management activities, data collection, and reporting duties.
Identify, monitor, field, and respond to internal and external inquiries and requests in a timely, accurate, and supportive manner.
Plan, prepare, and represent Aldea at various events (including coordinating and participating in preparation, set-up, and break down duties), promoting agency values and mission through collaboration with community stakeholders and public interfacing. Events may be held during alternative work hours such as evenings and weekends.
Support and fulfill development and outreach activities, including content creation, direct mail management, newsletter design and distribution, and various duties related to fundraising campaigns, donor development, and agency events.
Aid in the development, coordination, and implementation of the agency volunteer program.
Support Aldea website and social media content development and maintenance, including social media engagement and monitoring accounts.
Coordinate logistics, prepare materials, and deliver or support presentations and training provided to staff and the community.
Copy-edit documents, prepare reports, and generate materials to support staff, Board, Committee, and community-related needs.
Maintain promotional materials and supplies inventory, order stock, and fulfill orders/distribute as needed.
Complete other program, development, and agency operations-related and support duties as assigned.

Reporting Relationship

The Program Assistant works under the supervision of the Director of Operations or Development Director.

Aldea

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Program Assistant