Major Agencies to use this Position Youth Services, ODJFS excluding Office of Medicaid, Mental Health, MR/DD, Aging, Health Note: A human services program is any program designed to address clients financial, functional, emotional, medical or nutritional needs or any programs designed to directly effect the delivery of such services by service providers (e.g., development of client &/or provider eligibility standards &/or other governing regulations, but excludes programs designed solely for hearing appeals from clients &/or service providers) or for health care promotion/disease prevention or for all functions in the Ohio Department Job & Family Services Office of Medicaid. This series may be used within agency/institution &/or in community setting, except for human services program consultant which is restricted for use in central office, district or regional location.

Class Concept

The advanced level class works under direction & requires thorough knowledge of human services or related field & program techniques in order to act as program consultant for assigned number of projects, providers or counties, or assigned region or district, or on statewide basis for particular category of service/issues, or to special planning committee/council by performing three or all of following duties: provide technical assistance, monitor & evaluate through onsite visits, telephone contact &/or printed surveys for compliance with state plan, standards, grant funding &/or for quality assurance, assist in developing &/or presenting health care promotion or educational activities & materials, &/or assist in assessing & planning or plan & coordinate service delivery.

JOB DUTIES IN ORDER OF IMPORTANCE: (These duties are illustrative only. Incumbents may perform some or all of these duties or other job- related duties as assigned.)

" Acts as program consultant for assigned number of local projects, providers or counties, or assigned region or district, or on statewide basis for particular category of service/issues, or to special planning committee/council by performing three or all of following duties: provides technical assistance, monitors & evaluates providers, projects, program or service delivery through onsite visits, telephone contact &/or printed surveys for compliance with state plan, standards, grant funding &/or for quality assurance, assists in developing &/or presenting health care promotion or educational activities & materials, &/or assists in assessing & planning or plans & coordinates service delivery/program/project to address identified human services needs of assigned population.

" Provides case management, assessment, research &/or investigative services (e.g., enrolls participants in program to ensure immediate treatment &/or arranges appointments for testing; requests, obtains &evaluates information from various sources to determine appropriate placement &/or program service; makes placements for service or contacts provider with referrals; conducts individual telephone & personal interviews with involved parties to diagnose/confirm actual occurrence of communicable disease; develops proper outbreak control procedures; makes assessments of current immunization levels; investigates outbreaks of childhood, vaccine preventable diseases).

" Assists in preparing or prepares grant applications (e.g., estimates funding needs for personnel, travel, equipment &/or screening services; projects/summarizes objectives, activities, evaluation process, education, tracking & follow-up activities) &/or monitors & evaluates spending & assists in preparing or prepares budget estimates; reviews & approves contract invoices; develops new &/or revises existing service contracts; reviews grant applications to determine appropriateness for funding; schedules, coordinates &/or chairs grant review process; develops request for proposal & announcement of availability of funding to interested providers; recommends approval/disapproval of grant requests or budget revisions for local projects; writes conditions of grant funding; coordinates mailing of invoices & collection & processing of payments & confers with office of attorney general for collection of non-paid fees.

" Develops &/or revises program/project guidelines, standards &/or policy & procedure manual; prepares & maintains required records & reports; develops & coordinates distribution of newsletter &/or prepares articles for inclusion in newsletters; conducts research/literature reviews &/or attends training, seminars & conferences to keep abreast of trends & legislative changes & other developments affecting assigned area(s) of expertise, & to expand knowledge & acquire/expand skills; reviews & responds to complaints &/or inquiries from health care professionals, public, program participants & government officials; operates personal computer/video display terminal to enter & retrieve data &/or generate documents; provides work direction &/or training to other employees assigned to work on given project/program.

Major Worker Characteristics

Knowledge of social or behavioral science, health or pre-medicine or comparable field; community resources applicable to particular human services program*; human relations; agency & governmental laws, rules, regulations & procedures applicable to particular human services program*; human services issues, policy & program planning & analysis; accounting, finance or budgeting*. Ability to define issues/problems, collect data, establish facts & draw valid conclusions; establish & maintain good rapport with program participants; handle routine & sensitive inquiries from & contacts with government officials &/or providers; prepare review &/or evaluate records, reports &/or financial/grant documents; prepare & deliver training &/or speeches before specialized audiences. (*) Developed after employment.

Minimum Class Qualifications For Employment

Completion of undergraduate core program in social or behavioral science, health or pre-medicine or comparable field; 18 mos. exp. in delivery of human services, health care services or medical assistance in governmental, community or private human support services agency or medical provider. -Or completion of graduate core program in social or behavioral science or medicine-related or comparable field; 6 mos. exp. in delivery of human services, health care services or medical assistance in governmental, community or private human support services agency or medical provider. -Or equivalent of Minimum Class Qualifications for Employment noted above.

TRAINING AND DEVELOPMENT REQUIRED TO REMAIN IN THE CLASSIFICATION AFTER EMPLOYMENT:

Not applicable.

Unusual Working Conditions

May require overnight travel.

Alpha Rae Personnel,Inc.

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Human Services Program Consultant (9285)