Location: Remote (All states in the U.S.)

Position: Full-time (Limited-Term)

Salary: $100,000/year

Authentic is an award-winning digital agency specializing in fundraising, advertising, online organizing, and more. We lead this industry with a focus on developing unique and creative digital programs for our clients.

We are looking for an Associate Director, Email to join our team for a limited term ending November 28, 2026. The Associate Director, Email will lead email programs for our biggest clients and help manage and develop the department. Candidates should be able to demonstrate they are ready to take on leadership responsibilities while managing staff and a large book of work.

This is a management-level position that pays a fixed starting salary of $100,000 annually, per our company’s transparent employee compensation policy. Benefits include 100% employer covered health insurance, 401K with employer contribution, flexible vacation and sick leave, and more.

Responsibilities

Serve as email lead on several complex client accounts — developing and explaining email strategy, communicating with the client, setting content calendars and goals, writing compelling emails, managing client approvals, executing email production, analyzing results, and optimizing based on performance and client feedback
Manage employees and managers, if needed, within the department and contribute to making improvements to the department. That includes conducting reviews, being responsible for employees’ development, making recommendations about raises/promotions, discipline, etc.
Provide input and advice on management related matters, including creating and amending processes, maximizing efficiency across the team, and more
Build creative data-informed email strategies that generate strong results in rapid response moments, while also setting programs up for long-term success — coming up with “out of the box” ideas to set programs apart
Help direct reports build their own experience contributing to or managing account strategy
Regularly work independently while also helping provide support across the team, sharing best practices with direct reports and the wider team, while helping with coverage as needed
Ensure all content is rooted in the authentic and honest voice of the client, and that each program is unique to each client
Use email CRMs and online platforms to produce emails and track results
Develop and deliver professional reports, projections, and memos for clients
Regularly A/B test topics and tactics across clients, while remaining on top of digital trends and tools, ensuring we are proactive in innovating for our clients
Effectively manage client communication and expectations across multiple programs
Work collaboratively with company leadership, strategists, other managers, and members of the paid media, measurement and analytics, and content teams to develop holistic strategies to maximize results across clients
Help lead the team’s work to integrate new technology into workflows
Proofread and help fact check content before it goes to the client or to supporters
Brainstorm creative email ideas for clients and contribute to a collaborative team culture
Regularly work independently while also helping provide support across the team, sharing best practices and helping with coverage as needed
Respond to news in real-time as needed, by drafting and producing rapid messages in response to fast-breaking news
Perform additional responsibilities as requested

Qualifications

Experience and demonstrated success managing multiple employees while simultaneously running successful digital fundraising programs
Ability to advise and act as a skilled, trusted manager who can train and mentor other managers
Advanced knowledge of digital strategy and email fundraising
Deep knowledge of email best practices including theories of change, creative writing, A/B testing, error-free copywriting, and email formatting
Excellent written and verbal communication skills, time management and attention to detail
Demonstrated experience “thinking outside the box” and finding creative solutions to complex problems
Ability to handle multiple challenging tasks at once and meet tight deadlines as needed
Proficiency in using G-Suite tools including shared Google Drive, Google Sheets, and Google Docs
Proficiency in HTML coding
Thorough understanding of and experience using progressive tools, including ActBlue, NGP, EveryAction, Action Network, ActionKit, and more
Experiencing reading and analyzing data - and using that to inform decision-making
Willingness to contribute to a collaborative team culture
Committed to getting things right - pays close attention to detail and doesn’t stop trying
Experience managing an email program and explaining strategy to stakeholders is required

Benefits

100% employer-paid health care, vision, and dental
100% employer-paid life insurance and disability
401(k) with 3% employer contribution plus additional 2% employer match, fully vested on day one
Flexible vacation and sick leave
Generous paid parental leave & dependent care benefits
Flexible telecommute and remote work policies
Monthly phone reimbursement
Wellness benefits
Mental health benefits
Commuter benefits
Home office stipend or local hot desk
Student loan repayment assistance
And more!

Additional Information

Work environment: This role routinely uses standard office equipment such as computers, phones, etc.
Physical Demands: This is a largely sedentary role. The ability to look at screens for extended periods of time is required.

Authentic is an Equal Opportunity Employer. It is Authentic’s policy to recruit, hire, train and promote individuals without regard to race, color, religion, gender, gender identity, national origin, age, disability, marital status, sexual orientation, length of time spent unemployed, as well as other classifications protected by applicable laws.

Our mission is to create a safe workplace for ALL employees of varied backgrounds where everyone has an opportunity to succeed, learn, grow, and make a real difference in the world around us. People of color, women, people with disabilities, LGBTQ+ individuals, and veterans are strongly encouraged to apply.

Using Artificial Intelligence (AI) to complete job applications is prohibited by our hiring policies. Your application will be discarded if we believe you to have used AI.

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Associate Director, Email (Temporary)