Summary

ABOUT US
Founded by Spanish-born Cristóbal Balenciaga in 1917 and established in Paris in 1937, the original House of Balenciaga defined modern couture with its many innovations to form and technique.

Today it continues to uphold the vision of the House through boundary-pushing collections including women’s and men’s ready-to-wear, accessories, and objets d’art. The brand’s unprecedented interactions with the expanding digital realm, material developments, and today’s social responsibilities keep it at the forefront of modernity.

In 2021, Balenciaga’s 50th Couture collection—the House’s first since its founder retired in 1968 – reintroduces a standard of cutting-edge elegance.

From October 2015 to July 2025, Demna designed both men’s and women’s collections as the Artistic Director.
In July 2025, Pierpaolo Piccioli was appointed Creative Director of Balenciaga.

We are currently seeking a CRM Intern who will report to the VP of Retail Excellence.

Job Description

YOUR OPPORTUNITY

Balenciaga is seeking a highly motivated and detail-oriented CRM Intern to support the Retail Excellence team in executing strategic initiatives across direct marketing, data management, client analysis, and retail activations. This is an exciting opportunity to gain hands-on experience in the luxury fashion industry while contributing to key client development and retention efforts.

HOW YOU WILL CONTRIBUTE

Support the tracking and analysis of key client KPIS
Prepare weekly and monthly CRM reports for internal stakeholders
Assist in validating and monitoring direct marketing and newsletter communications sent to AMER clients
Help analyze client purchase trends to inform strategic outreach and personalization efforts
Aid with data quality management activities
Support cross-departmental reports and projects, collaborating with Retail, Merchandising, and Global Client Engagement teams
Contribute to seasonal projects and assist with in-store activations as needed
Coordinate logistics for client gifting projects

WHO YOU ARE

Strong communication skills, both oral and written
Positive and proactive attitude
Able to work in a fast-paced environment
Detail-oriented and task-driven
Strong proficiency in Microsoft Excel and PowerPoint
SQL knowledge highly preferred
Strong time management and organizational skills
Able to work in our NYC corporate office
Able to receive academic credit

COMPENSATION

$16.50 per hour
Must be able to receive academic credit to be eligible

WHY WORK WITH US?
This is an exciting opportunity to join Balenciaga’s Corporate team as an intern who will drive the business and contribute to the brand philosophy. We invite you to become part of a team that offers possibilities to learn and grow.

Balenciaga is committed to thriving your professional development within the House or in the Kering group. We empower leaders to create, build and sustain high performing teams that excel in execution. We guide every employee to reach their full potential in a stimulating and fulfilling workplace environment.

DIVERSITY COMMITMENT
Balenciaga is committed to fostering a diverse workforce. We believe that diversity in all its forms; race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, disability, protected veteran status, or other characteristics protected by applicable law, enriches the workplace and our client experience. As an Equal Opportunity Employer, we welcome all applications and select our talents based on competencies and in alignment with our brand behaviors. Setting people for success is what we live for and it is part of our interview process to discuss with you how to excel in our company.

Job Type

Regular

Start Date

2026-01-19

Schedule

Part time

Organization

Balenciaga America Inc.

BALENCIAGA

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