About The Company

At BenefitHub, our commitment is to offer employee perks and voluntary benefits that give real value to employees, focusing on enhancing the quality of their daily lives. We continuously strive to add unique and exciting values to the offers available to our members, partnering with a diverse range of global brands to achieve this.

This role provides a unique opportunity to become part of one of the fastest-growing benefits technology companies in the US, with expanding influence globally. Join our mission to improve the daily life of millions by providing access to the world’s largest selection of personally relevant benefits. By contributing to our goal of becoming the most widely used benefits platform, you will be enhancing the lives of millions of people around the globe.

BenefitHub does not currently offer H-1B Sponsorship

Position Summary

BenefitHub is seeking a detail-oriented and highly organized Merchandising Associate to support the creation, management, and optimization of merchant offers across our employee benefits platform. This role plays a key part in delivering compelling savings opportunities to our members by assisting with offer creation, content merchandising, newsletter execution, merchant communications, and special projects. The ideal candidate is comfortable managing multiple priorities, has strong written communication skills, and is passionate about creating an exceptional member experience.

Responsibilities

Offer Creation & Content Management

Create, update, and maintain merchant offers across the BenefitHub platform.
Ensure offer content is accurate, compelling, and aligned with BenefitHub content standards.
Review and proofread offer details, promotional copy, and merchant information prior to publication.
Assist with categorization, merchandising, and placement of offers to maximize member engagement.
Coordinate with internal teams to implement offer updates and promotional changes.

Newsletter & Promotional Support

Assist in the creation, scheduling, and testing of member newsletters and promotional campaigns.
Verify offer accuracy, links, images, and content prior to distribution.
Support campaign tracking and reporting efforts to measure performance and engagement.

Merchant Outreach & Relationship Support

Conduct outreach to merchants to obtain offer updates, promotional assets, and additional information.
Support the Merchant team in maintaining positive merchant relationships.
Assist with merchant onboarding activities and ongoing account maintenance.

Merchandising & Platform Optimization

Monitor offer quality and identify opportunities to improve content, presentation, and member experience.
Assist in merchandising seasonal, category-specific, and strategic promotions.
Help maintain consistency across merchant profiles, offers and promotional content.

Special Projects

Support cross-functional initiatives and strategic projects as assigned.
Assist with data collection, reporting, and process improvement efforts.
Participate in testing new platform features, workflows, and merchandising initiatives.

Qualifications

Required

Bachelor’s degree in marketing, communications, or a relevant field
1–3 years of experience in merchandising, e-commerce, digital content, partnerships or related field.
Strong attention to detail and commitment to accuracy.
Excellent written and verbal communication skills. Ability to manage multiple projects and deadlines in a fast-paced environment.
Proficiency with Microsoft Office and Google Workspace applications.

Preferred

Experience with content management systems (CMS) or e-commerce platforms.
Familiarity with affiliate marketing, promotions, or employee benefits platforms.
Experience working with merchant or vendor relationships.
Analytical mindset with the ability to interpret performance data and make recommendations.

Who You Are

You are comfortable working with ambiguity and executing at pace, remaining flexible and responsive to shifts in trajectory
You are creative and excited about the opportunity to surface new and innovative ways to connect with members and merchants
You are a self-starter — able to take ownership of projects, anticipate problems, and get things done
You have excellent organizational skills and can manage multiple work streams simultaneously without sacrificing quality
You communicate proactively and effectively with a diverse set of stakeholders
You bring a positive and upbeat demeanor to everything you do

Benefits

BenefitHub is proud to offer highly competitive salaries along with a very generous perks & benefits package for full-time Team Members:

Medical, Vision, and Dental (Employer paid 75% of monthly contributions)
Domestic Partner Coverage for all insurance plans
100% employer-paid Life Insurance
401(K) retirement plan options (including employer contribution)
Generous Paid Time Off (PTO)
Generous Paid Paternity and Maternity Leave Policies
11 Holidays (Including office closed day after Thanksgiving)
Professional development opportunities
Flexible work schedules
Collaborative and innovative work environment
Remote-friendly work arrangements
Employee discount program
Flexible Spending Account program
Voluntary Benefit Programs (STD, LTD, Life Insurance, Accident)

BenefitHub

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