Job Title: Public Engagement & Partnerships Assistant

Employment Status: Non-Exempt

Department: Exhibits & Programs

Reports To: Director, Special Events & Partnerships

Salary: $45k - $50k

Summary

The Exhibits & Programs Department at the Brooklyn Navy Yard Development Corporation is seeking a Public Engagement & Partnerships Assistant. This position helps to foster deeper relationships with the Yard’s external community and plays a key role in helping the organization attract, sustain, and grow audiences. This role supports three main areas: events support, outreach and engagement support, and administrative support. This position reports to the Director, Special Events & Partnerships, but also works closely with the entire Exhibits & Programs department and members of the External Affairs team.

As the Yard expands its creative placemaking and public engagement strategies, the person in this role acts as a front-line ambassador for the organization and often engages directly with a variety of outside stakeholders, partners, and clients. Under events support, this person helps to schedule and lead site visits for potential clients, oversees communications and the creation of agreements for clients and vendors, and works between departments to help prepare for special requests and programmatic partnerships. Assisting with outreach and promotions also plays a large role in this position, specifically ensuring that updated events decks, sponsorship decks, and other promotional materials are available as well as taking the lead of departmental communications, including social media and newsletter creation. Lastly, a large part of this role is tied to administrative tasks and responsibilities, notably keeping detailed data on special events and partnerships, updating internal calendars, processing invoices, and updating department presentations.

This is a great entry-level position ideal for someone who is highly organized and detail-oriented who enjoys working with people and fostering partnerships with diverse communities. Strong customer service skills and excellent communication skills a must.

The Exhibits & Programs Department celebrates the creative, innovative, and industrial legacy of the Yard through a series of public programs, tours, exhibitions, public art projects, and special events that emphasize the continued economic and cultural impact of the Yard. This is achieved by providing on-site businesses and creative workers a platform to share their diverse talents and brands, cultivating sustainable community partnerships, developing projects that activate the site and make it accessible, and building a shared sense of value and belonging.

Areas of Responsibility

Events Support

Schedule and lead site visits for potential clients and partners; Includes keeping calendars and shared drives updated

Oversee communications and the creation of agreements for clients and vendors

Work between departments on coordinating event set up/break down (coordinating internal events logistical management)

Liaise with departments on the coordination of partnership programs (e.g. confirming BNYDC staff representation on a partner panel, etc)

Be present for events on-site; Be staff liaison for clients during event set up, which includes troubleshooting

Support Exhibits & Programs events as needed

Outreach & Engagement

Conduct research on key constituencies and help to identify growth areas to attract new audiences to the Yard

Develop strategies to increase contact lists and outreach lists

Support the updating and creation of marketing and promotional materials

Prepare department social media posts and Mailchimp newsletters

Ensure buildings and digital signage around the Yard is updated with upcoming initiatives, which include posting flyers, dropping of postcards, updating flatscreens at Building 77, etc.

Support other outreach and promotional initiatives as needed

Administrative Support

Help to prepare department presentations, infographics, and other materials for various stakeholders

Create visitor surveys and track data on visitor feedback and experience

Conduct research on audience trends, including preparing reports on the department’s impact

Required Skills And Abilities

Strong customer service skills, including patience and problem-solving skills

Excellent communication skills, both written and oral

Highly organized and detail-oriented

Ability to meet deadlines on multiple projects

Confidence with data, research, and preparing reports

Ability to learn quickly and work independently or collaboratively

Genuine interest in people and community, especially community engagement and outreach

Qualifications

Bachelor’s Degree or equivalent combination of education and experience

At least two years of experience in a customer service or client-facing role

At least two years of experience in administrative support, including expertise with Microsoft Office

Experience In a Fast-paced Nonprofit Environment Preferred

Physically capable of standing for extended periods of time, and lift up to 30 lb

Cover letter required with all applications

BNYDC is an Equal Opportunity Employer. All applicants will be considered for employment without regard to race, color, religion, creed, sex (including actual or perceived sex, gender, gender identity, self-image, appearance, behavior or expression) sexual orientation, genetic trait, actual or perceived status of a victim of domestic violence, or as victim of sex offenses or stalking, unemployment status, age, ancestry, national origin, citizenship status, marital or domestic partnership status, military status, handicap, disability, or any other legally protected classification.

Brooklyn Navy Yard Development Corporation

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Public Engagement and Partnerships Assistant