The Trainer Coordinator role is a part-time opportunity and primarily assists the Director of People Experience with all aspects of the full-cycle trainer experience at Bundle. This includes selection, onboarding, on-going support, performance tracking, and contract renewals.

At Bundle, we personally review every application we receive. Incomplete applications will not be considered. Please be thorough when responding to the questions.

More specifically, the Trainer Coordinator:

Contributes innovative ideas and solutions for enhancing the overall trainer experience.
Develops new initiatives such as trainer alumni engagement.
Assists with recruiting efforts.
Conducts onboarding debrief sessions with trainers to activate their profile.
Promotes a positive experience for trainers after hiring, through follow-up and on-going support.
Continues to build the trainer community through weekly communication, quarterly socials, and the trainer recognition program
Oversees the maintenance of accurate records of trainer information.
Prepares monthly trainer reports and upon request.
Maintains trainer toolbox with appropriate and up-to-date resources.
Collaborates with Marketing for the monthly learner newsletter.
Collaborates with Customer Success to ensure appropriate trainer support.
Assists the Director of People Experience in developing company culture and other special projects

Our ideal candidate will have the following skills and background:

2-4 years experience developing and retaining contract employees
Knowledge and familiarity of adult, remote educational strategies
Entrepreneurial spirit
Adaptable and flexible work ethic
Intellectual horsepower (analytical and strategic; can connect the dots)
Curious and innovative approach to work
Active listening and skillful communication (clear, honest and respectful)
Service-oriented approach in all communication
High EQ, low ego
Exceptional attention to detail
Project management experience is a plus, but not required

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Trainer Experience Coordinator