POSITION SUMMARY:

The Internal Communications Coordinator serves as a key member of the Strategic Communications team by creating, repurposing, and optimizing content for the University’s internal communication channels. The successful candidate is organized and detail oriented. They are excited to work toward a common purpose and engage in the campus community to support internal communication initiatives that keep the campus informed.

PRIMARY RESPONSIBILITIES (Essential Functions):

Manage the compilation, layout, and execution of the daily faculty/staff newsletter.
Plan, edit, and share content through a variety of internal communication mediums, such as campus intranet (myCU), campus television screens, campus-wide emails, academic notifications (Canvas), and texting.
Collaborate with campus clients, content contributors, and internal teams to plan, develop, optimize, manage, and approve content for internal communication.
Consult with campus partners to generate ideas and solutions for communicating their messages effectively, while providing exceptional customer service and professionalism.
Work closely with the Director of Strategic Communications to drive increased internal engagement through integrated communications.
Respond to feedback from faculty and staff and adjust communications content accordingly.
Ensure organizational initiatives and projects are successfully communicated to University employees and stakeholders.
Train campus television screen managers and myCU task creators on software and best practices as needed.
Assist with crisis communication efforts and other departmental tasks as assigned.

REQUIRED QUALIFICATIONS:

Bachelor’s degree in professional writing, communications, or other applicable degree preferred.
Associate’s degree with equivalent experience may also be considered.
Proven proofreading and editing skills.
Problem-solver, process-oriented, and attentive to detail.
Collaborates well with colleagues and clients.
Able to relate to and understand Cedarville University students, faculty, and staff and develop content and strategies that address the needs of those audiences.
Able to organize, prioritize, and multitask a variety of assignments in a fast-paced environment.
Understanding of and passionate support for the mission of Cedarville University and the Marketing and Communications Division.
Be able to work flexible hours, when necessary.

DESIRABLE QUALTIFICATIONS:

Experience working in higher education.
Experience working with the Adobe Creative Cloud (Photoshop, InDesign, Illustrator).
Experience working with Microsoft 365 tools and project management software.
General knowledge of web accessibility standards in regard to alt text and image optimization.
Experience writing for a variety of different audiences, including AP style.
Prior management of complex projects and advising senior managers.

MENTAL/PHYSICAL ABILITIES REQUIRED:

Communicate effectively with clients via telephone, email, and instant messaging.
Able to type (keyboard proficiency).
Able to read and proofread with extreme care and accuracy.
Ability to organize, prioritize, and complete assignments with minimal supervision.
Ability to multitask.

Cedarville University

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Internal Communications Coordinator