Responsibilities:

The Program Manager is responsible for the full end-to-end management of Analyst and Associate experiences. Provide end-to-end management of Early Career program experiences including but not limited to training, performance reviews, compensation, promotion, and mobility.

Performance Management & Compensation

Drive Early Career processes for, including year-end ratings, review conversation and compensation
Manage compensation data and reporting
Execute on promotion process
Continuous involvement in headcount discussions, management, and target setting

Career Development & Mobility Opportunities

Manage mobility with Analysts and Associates within the region; partner with Recruiting, compensation and business stakeholders
Provide career coaching and support for those looking for internal opportunities
Manage any career development domestic or global rotations
Design and implement initiatives aimed at attracting, developing, and retaining junior talent

Engagement, Immersion & Offboarding

Work closely with HR colleagues to ensure onboarding requirements are met
Partner with managers on the immersion of new talent into the organization
Maintain a pulse on the population around morale, trends and overall experience through quick chats, Roadshows and other ad hoc feedback mechanisms
Conduct Exit Interviews with all resigning employees and help manage attrition data

Manager Capabilities

Actively engage with managers and staffers throughout the talent cycle to impart best practices for managing and developing junior talent

Employee Relations

Partner with the HR Advisor, Employee Relations, and Legal teams to evaluate and resolve all employee relations issues

Learning

Partner closely with Early Career Learning teams to execute and implement the new hire induction training program at both Analyst and Associate levels.

Immigration

Partner closely with immigration team to ensure all junior bankers requiring sponsorship are properly put through the visa process

Qualifications

The ideal candidate will be a college graduate, preferably with 2-3 years of campus recruiting, program management, or other relevant experience

Desire to be in a service-oriented environment with enthusiasm and high level of interest in Human Resources and program design and management
Strong technical skills, including significant experience using Excel and PowerPoint
Ability to manipulate and manage large data sets
Strong communication, writing and oral presentation skills, with the ability to liaise with stakeholders at various levels of management, including very senior interactions and expectations
Ability to prioritize as needed while handling multiple time-sensitive projects and maintaining high level of attention to detail in a very fast-paced environment
Flexibility to work some early morning and evening hours
Oversee groups within the Banking organization and develop a deep understanding of group dynamics, current and forecasted headcount, workload, and Analyst & Associate performance
Cultivate and maintain relationships with Analysts, Associates, Staffers, and Group Heads through both 1:1 meetings and group touchpoints
Leverage data to create presentations and analyze trends that can be used for presentations to senior leaders
Partner with Program Lead on implementation of junior banker initiatives
Execute on HR processes such as performance management, promotions, compensation
Liaise with HR, Legal, etc. for employee relations issues and/or as appropriate
Lead and participate in program engagement activities, development and networking sessions, and support junior banker council initiatives
Support Early Career initiatives to streamline programs globally and align roles/responsibilities between HR and Program Management
Create content for newsletter that is sent to program population
Partner with Early Career Learning team to execute new hire training program
Create and implement plans for new hire integration
Lead and manage various projects throughout the year supporting the Early Career cycle

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Job Family Group:

Project and Program Management

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Job Family:

Program Management

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Time Type:

Full time

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Primary Location:

Jacksonville Florida United States

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Primary Location Full Time Salary Range:

$79,120.00 - $118,680.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Anticipated Posting Close Date:

May 02, 2025

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.

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Early Career Program Manager (Hybrid)