The Position

The City of Beaverton’s Communications and Community Engagement Division (CEC) is hiring a Digital Content Coordinator to lead and maintain the city’s website and digital communication tools. The Digital Content Coordinator will be the lead steward of the city’s public-facing digital presence, and will work closely with the city’s Information Technology and Services Department (ITS) to ensure platforms are functional, secure, accessible, and that the content is clear and engages the Beaverton community.

This position will play a central role in an upcoming redesign of the city’s website, analyzing and optimizing the city’s web content to increase engagement and create an intuitive, engaging, and culturally-informed digital experience for the Beaverton community. The work includes reorganizing content, applying accessibility standards, supporting contributors across departments, and using analytics to shape continuous improvements.

The Ideal Candidate

Is a communicator, first and foremost, who can translate complex information into accessible, community-centered content for Beaverton residents.
Has hands-on experience managing and creating content for large, content-heavy websites, including organizing pages, improving user experience, and applying accessibility (ADA/WCAG) standards.
Is comfortable working with digital tools, content management systems, analytics platforms, and basic web technologies as a fluent and confident user who can collaborate effectively with ITS.
Enjoys coaching and collaborating with content creators in other departments with other expertise, and can help them improve content quality and align with citywide standards.
Approaches web content with an eye toward community needs, cultural accessibility, and plain-language communication.
Is excited to integrate proactive storytelling into Beaverton’s communications.
Is adaptable and curious, and comfortable navigating large volumes of information, changing priorities, and cross-department dynamics.

This is a full-time, non-exempt, SEIU-classified position. The schedule will be primarily Monday-Friday during city business hours (8am-5pm) with occasional evening or weekend hours to attend meetings or community events, or for emergency web content support. The position will be eligible for up to 2 days per week of remote work, following the successful completion of probation. The classification is Program Coordinator. There is one vacancy.

Please click APPLY to submit your application via the City of Beaverton’s online portal. You will need to enter your work history and respond to several supplemental questions. Your education, skills, and experience will be evaluated using the information you provide in the application and supplemental questions. Attaching a resume or cover letter does not replace the requirement to fully complete the application.

Responsibilities

Digital strategy and content leadership

Coordinate and maintain the city’s digital content to ensure it is accurate, accessible, timely, user-friendly, and aligned with city communication priorities.
Develop high-quality digital materials, including stories, graphics, videos, and interactive features, that increase public awareness of city programs and services.
Manage content standards and style guidelines, and establish best practices for user experience, accessibility, and plain-language communication.
Maintain a citywide digital editorial calendar and coordinate content planning with city departments.

Public-facing digital communications

Translate complex policies, projects, and program information into clear, engaging content for web, social, and other public-facing platforms.
Support major initiatives, outreach campaigns, public engagement activities, and emergency communications through effective digital storytelling.
Partner with departments to develop and maintain audience-focused project pages and communication materials.

Website and content governance

Lead digital content governance, ensuring consistency, quality, and compliance with accessibility standards and best practices.
Provide guidance, support, and coaching to content contributors in other departments on writing for the web, accessibility, and use of multimedia.
Monitor content performance, engagement, and user behavior. Recommend improvements based on analytics and accessibility tools.

Social media and digital engagement

Support social media planning, publishing, and engagement tracking across city channels.
Produce digital outreach campaigns that increase visibility of city initiatives and promote community engagement.
Monitor digital trends and emerging technologies to strengthen city storytelling and outreach.

Cross-department collaboration

Work closely with the communications team, the Information Technology and Services Department, and department contributors to ensure digital platforms, workflows, and tools support communication goals.
Build strong working relationships with departments, staff contributors, partners, and vendors.

Organizational responsibilities

Model the city’s values, including customer service, respect, teamwork, and inclusive communication.
Represent the city in public and city meetings with cultural awareness.

Additional duties are outlined in the Program Coordinator class specification.

Qualifications

Minimum qualifications:

Associate’s degree in communications, digital media, public relations, graphic design, information technology, or a related field; and
Four years of experience creating, managing, or coordinating digital content, websites, or multimedia;
Or an equivalent combination of education and experience enabling the incumbent to perform the essential functions of the position.
Ability to pass reference checks and education verification, and satisfy the requirements of a background check.

Studies have shown that some candidates hesitate to apply for a position if they do not believe they meet 100% of the hiring criteria. The city’s talent acquisition goals include hiring the candidate who is best able to meet the performance objectives of the role. We encourage people with non-traditional skill sets and experiences to apply, even if you believe you do not meet 100% of the qualifications and hiring criteria described.

Compensation

Wage range: $34.43 - $46.14 hourly

Starting pay within the posted range is based on a review of your related work experience, as required by the Oregon Equal Pay Act. We compare the experience shown in your application materials with the qualifications for the position. Applicants who meet the minimum qualifications will start at step one. Applicants whose work history clearly demonstrates additional directly related experience may be placed at a higher step within the range.

To ensure an accurate evaluation, please include all relevant work history in your application, including part-time, volunteer, or other roles that show related experience.

Total Compensation Package And Benefits

In addition to competitive pay, the city offers a wide variety of benefits to regular employees which make up an exceptional total compensation package.

The city pays the full retirement contribution to the Oregon Public Employees’ Retirement System (PERS) including the employee portion; provides employees with an opportunity to participate in a deferred compensation retirement plan; makes available a public service loan forgiveness program and tuition reimbursement program; and offers excellent health, dental, vision and life insurance coverage.

Additional benefits include excellent paid time off (PTO) accrual, PTO cash out options, wellness programs and incentives, an employer-funded Health Reimbursement Account (HRA) VEBA, an Employee Assistance Program (EAP), and bilingual pay premiums.

The City of Beaverton provides a generous benefit package, including excellent medical, dental, vision, and life insurance coverage; and employer-paid PERS retirement. Learn more about your options and employee-based benefits by clicking the link below.

Employee Benefits | Beaverton, OR - Official Website (beavertonoregon.gov)

01

What is your highest level of education?

High School Diploma or GED
Some College
Associate's Degree
Bachelor's Degree
Master's Degree or higher
None of the above

02

What best describes your experience creating and/or managing website content?

Less than 2 years
2-4 years
4-6 years
More than 6 years
None of the above

03

What best describes your experience ensuring digital content meets ADA and WCAG 2.1 accessibility standards?

I have little or no experience with ADA or WCAG accessibility standards.
I am familiar with concepts of digital accessibility but I have limited hands-on experience.
I have some experience applying accessibility practices but have not been responsible for full ADA/WCAG compliance.
I regularly ensure web pages, documents, and other digital content meet ADA/WCAG requirements.

04

Please write a specific and unique response to each of the following questions. Do not state "see resume" or "see cover letter" in lieu of responding to these questions.

I understand this requirement.

05

Describe an experience when you redesigned a website or optimized content. How did you approach the project, and what specific steps did you take?

06

Describe a situation where you used a website or web-based tools to increase engagement or participation. What was the result?

07

The wage range for this position is $34.43 - $46.14 hourly. What wage would you be willing to accept? Your answer is confidential and will not be used for application screening.

Required Question

City of Beaverton

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Digital Content Coordinator