Do you love working with people and helping them discover great books, resources, and community programs? Walker Memorial Library in Westbrook is seeking a friendly, detail-oriented, and tech-savvy Library Assistant to join our team!

In this role, you'll provide excellent customer service at our service desks, assist patrons with finding materials and using library technology, support programming for all ages, and help maintain our library collections. If you're organized, enthusiastic about public service, and enjoy working in a collaborative team environment, we'd love to hear from you.

The City of Westbrook is committed to fostering a professional, respectful, and welcoming workplace. We encourage all qualified individuals to apply and ensure that hiring decisions are based on experience, skills, and the needs of the role. We also welcome applications from women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans. Our goal is to create an environment where every employee can contribute meaningfully and feel supported in their role.

Key Responsibilities

Staffing library service desks and helping patrons in person and by phone
Checking materials in and out using library software
Supporting readers' advisory and materials requests
Assisting with public computers, printers, and other technology
Developing and presenting library programs, both in the library and in the community
Processing interlibrary loans and shelving materials
Contributing to library displays, social media, and newsletter content

Education And Qualifications

A college degree or equivalent experience
1-3 years of library or public service experience preferred
Excellent customer service and communication skills
Proficiency with computers and willingness to learn new software
Ability to work independently, stay organized, and manage multiple tasks
Experience with library systems (e.g., Sierra, MINERVA) is a plus

This is a great opportunity for someone who enjoys helping people and believes in the power of public libraries to serve, connect, and inspire the community.

For further details, the full job description is available here.

Compensation And Benefits

Competitive salary range of $20.07 - $23.26 per hour.
This position is covered by the General Unit collective bargaining agreement.
Generous paid leave including vacation, sick, and 13 holiday per year.
Retirement program of the Maine Public Employees Retirement Plan (Maine PERS) or defined 457 with matching up to 6%.

Application Process

Whether you have found us through our jobs page, Indeed, the Maine Municipal Association (MMA), Facebook, or other platforms, you can apply online, via email, or in-person. Be sure to include all necessary information, including the position applied for, salary requirement, experience, education, qualifications, and certifications.
Online application
Interested applicants should send their resume and letter of interest to the Human Resources Department at HR@westbrook.me.us.
In-Person Applications at 2 York Street, Westbrook, ME

Applicants selected as finalists for this position will be subject to a comprehensive reference and background check.

The City of Westbrook is an Equal Opportunity Employer and prohibits discrimination or harassment of any kind. We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, gender identity, and or expression, sexual orientation, marital status, disability, veteran status, or any other basis protected by applicable federal, state, or local law.

About The City Of Westbrook

The City of Westbrook was a traditional mill city that has grown and diversified significantly over the last two decades to become a residential hub and business center for the region. Westbrook has a population of over 20,000 and covers 17.36 square miles. Westbrook is centrally located to both urban and rural amenities. Currently, the City employs approximately 195 full-time and 80 variable hour employees covered by five different Collective Bargaining Agreements. The departments contained within the City are the Mayor's Office, Economic Development, City Clerk, Finance, Human Resources, Planning, Code Enforcement, & Assessing, Public Services, Community Services, General Assistance, Library, Police, Fire & Rescue, and Dispatch.

Established in 1891 with a generous donation from local businessman Joseph Walker, the Walker Memorial Library offers a range of educational, recreational, and cultural services to the Westbrook community. In 1989, a major expansion increased the library's size from 4,000 to 17,000 square feet. The library provides services such as lending books, magazines, audiobooks, and e-books; curbside pickup; public programming; computer access; and community meeting rooms. The library is also involved in local community outreach programs and educational workshops. It is a central resource for lifelong learning and community engagement. The library is staffed by four full-time and ten part-time employees.

City of Westbrook

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