Climbing Business Journal is committed to creating a diverse and uplifting work environment. All applicants – regardless of race, gender, sexuality, disability or other way in which someone identifies – are welcome and encouraged to apply!

Job Brief

We are looking for a passionate and qualified person to coordinate our membership services and marketing activities. In this role, the candidate would be responsible for a wide array of tasks spanning customer service interactions, content and data preparation, and digital marketing operations of all kinds.

This position is a great opportunity for someone early in their career who is ready to learn and grow in their business experience and marketing skills. They will need to bring some experience in climbing, customer service, and marketing, and demonstrate related aptitudes. We are prepared to train and mentor this role, although they also will need to be a self-starting, pro-active problem solver.

Position: Membership & Marketing Coordinator

Reports to: Publisher

Location: Remote

Type of Job: Full-time 40 hours/week employee, 60 day introductory period

Compensation: $38,000 to $44,000 annual salary, plus bonuses

Start date: ASAP

Success Factors

Cultural fit and team mentality
Self-starter able to work autonomously
Proactive problem solving in dynamic environment
Attention to detail and strong organizational skills
Comfort with constant deadlines from varied projects
Strong communication skills
Comfort with software and AI

General Responsibilities

Professionally represent CBJ and further CBJ core values as the leading source of news, trends and advice in the indoor climbing industry
Participate in regular team communication (emails and group calls)
Take initiative and push various projects forward simultaneously
Find efficiencies through better usage of software, systems, and AI
Weekly responsibilities may include:
- Interacting with members (via email, phone, video) to help usage of benefits
- Proactive outreach to potential new members
- Creating content that supports members and company initiatives
- Conducting research, collecting data, and maintaining databases and spreadsheets
- Coordinating all our digital marketing channels:
  - Website posts in WordPress as well as routine website tasks/maintenance
  - Newsletters in MailChimp as well as list and automations maintenance
  - Social media posts in Instagram, Facebook, Linkedin, X, YouTube, as well as follower interaction and profile optimization
  - Tracking and optimization of digital channel performance
  - Basic graphic design and image editing
  - Preparation of podcasts and videos for publication

Required Qualifications

Experience with climbing gyms or brands
Experience working with customers
Experience with digital marketing
Comfort with using AI for daily tasks

Employment Compensation And Benefits

$38,000 – $44,000 annual salary
Performance-based bonuses**
Paid health insurance**
Three weeks paid PTO annually**
This is a W2 employee role, not a contractor
**These benefits begin accruing after a 60 day introductory period

How To Apply

Please complete this application Form. We will review and reply to each complete application within two weeks. We would like to fill the position ASAP. If this post and the application form are still live, the position is still open.

About Climbing Business Journal

Climbing Business Journal is an independent climber-owned/operated news outlet dedicated to covering the indoor climbing industry and the latest climbing industry news, gym developments, industry best practices, risk management, climbing competitions, youth coaching and routesetting information. CBJ’s staff is a small tight team of passionate climbing professionals. Our core values are Industry Stewardship, Integrity, Empowerment, and Generosity. Learn more about CBJ here.

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Membership & Marketing Coordinator