JOB TITLE: Benefits Clerk

Bargaining Unit Status: Non-Bargaining Unit

FULL-TIME ☒ , OR PART-TIME ☐ (hours per week: 40)

ACCESS TO PII ☒ , AND/OR ACCESS TO PHI (HIPAA) ☒ (Check if Yes)

EDUCATIONAL QUALIFICATIONS:

Bachelor’s degree from an accredited college in Human Resources, Business Administration, Organizational Development, or a related discipline.

EXPERIENCE QUALIFICATIONS:

At least one year of human resource experience in a hands-on human resources assignment in the areas of leave administration, Family Medical Leave Act (FMLA), Short-Term and Long-Term disability, retirement programs, benefits administration and worker’s compensation.
Knowledge of HR employment law, policies/practices, and benefits
Skills using and understanding the flow of transactions in an integrated and automated HRIS/payroll system
Proficiency with Microsoft Office suite (Word, Excel, PowerPoint, Outlook) for preparing spreadsheets and reports
Experience working with a non-profit organization or a service contract provider to the US government or experience collaborating with individuals with disabilities preferred

OTHER QUALIFICATIONS:

Must be authorized for coverage under agency insurance if operating agency vehicle, have good driving record, valid driver’s license, and/or required level of personal auto insurance
Must be able to satisfactorily complete a background check, per company requirements
Customer service skills, with the ability to communicate effectively and professionally with employees at all levels
Ability to communicate with tact and maintain confidentiality
Ability to effectively build and maintain positive working relationships with management and peers
Ability to manage multiple tasks/assignments and to work independently with general supervision
Detail-oriented with a high level of accuracy in data entry and record-keeping

IMMEDIATE SUPERVISOR:

Benefits Manager

POSITIONS SUPERVISED (or Team Lead responsibilities, if applicable):

N/A

JOB RESPONSIBILITIES SUMMARY:

Responsible for day-to-day administration of benefits and retirement programs, including 401(k), medical, dental, vision, life insurance, worker’s compensation, leave administration including Family Medical Leave Act (FMLA), short term disability and long-term disability. Responsible for running MVRs (Motor Vehicle Reports). File and follow up with workers compensation visits. Responsible for educating and resolving any benefits questions or issues for employees from onboarding throughout their tenure with the company. Must play an integral role in planning open enrollment and working with supervisors, managers, and the HR team to support other special projects. Also, responsible for posting to social media and gathering articles for the monthly newsletter for publication.

ESSENTIAL FUNCTIONS:

Assist employees with the enrollment process for benefits programs, including health insurance, retirement plans, and other voluntary benefits. This includes explaining benefit options, assisting with paperwork, and entering data into HRIS (Human Resources Information System)
Provide support in communicating information about benefits programs to employees, including enrollment deadlines, plan changes, and updates. This may involve preparing communication materials such as emails, newsletters, or flyers, and coordinating distribution through various channels
Assist with the maintenance of accurate records of employee benefit elections, coverage levels, and other relevant information in HRIS. This includes updating employee information as needed, processing changes in status, and ensuring data integrity.
Serve as a point of contact for employees who have questions or concerns about their benefits, providing timely and accurate assistance. This may involve responding to inquiries, troubleshooting problems, and directing employees to appropriate resources for further assistance.
Support efforts to ensure that benefit programs comply with applicable federal, state, and local regulations, as well as internal policies and procedures. This may include gathering information for compliance reporting, assisting with audits, and maintaining documentation
Assist in organizing and conducting educational sessions or workshops for employees to help them understand their benefits and make informed decisions. This may include preparing materials, coordinating presentations, and tracking attendance
Provide general administrative support to the HR team, such as scheduling meetings, preparing documents, and organizing files related to benefits administration.
Accountable for OSHA 300 logs and ensuring accidents are reported to OSHA and Worker’s Compensation in a timely manner, maintain appropriate records and continue to monitor claims.
Maintain employee records of MVRs and OSHA 300
File incidents with Worker’s Compensation.

SPECIFIC RESPONSIBILITIES RELATED TO THIS POSITION MAY INCLUDE ANY OF THE FOLLOWING:

Travel availability as required

WORKING CONDITIONS/PHYSICAL REQUIREMENTS:

Adequate ability for conversation, telephone use, and emergency information systems
Ability to be independently mobile on all surfaces and situations
Ability to move safely about multiple work areas
Ability to retrieve items from high and low areas
Ability to perceive size, discrimination, temperature, shapes, and/or textures
Physical stamina to work at least 8 hours per day

EMOTIONAL CAPACITIES:

Must be able to change routine in a positive manner
Must be able to follow through on assignments independently
Must have good organizational skills
Must have a long attention span to listen to people, perceive the real problems and bring issues to a successful conclusion
Must be able to analyze many variables and choose the most effective course of action for the organization at any given point in time
Must possess effective oral and written communication and interpersonal skills
Must be able to maintain confidentiality
Must have stable work behaviors daily
Must have adequate individual coping skills
Must be able to maintain good work attendance
Must be able to resolve problems, handle conflict and make effective decisions even in emergency situations.
Must be able to exercise good judgment to maintain a safe work environment

NON-ESSENTIAL FUNCTIONS:

Other duties as assigned

Phoenix is an equal opportunity employer. Individuals with disabilities, including "disabled veterans" or veterans with service-connected disabilities, "are encouraged to apply.”

All qualified applicants will receive consideration for employment and will not be discriminated against based on disability, being a veteran, female, minority or in another protected group. We are a Drug-Free Workplace.

Phoenix internal and programmatic applicants, and individuals with disabilities, will receive first consideration.

Condition of employment may include compliance with infection prevention protocols recommended by CDC, OSHA, and other regulatory agencies.

Powered by JazzHR

ucKOQOb7At

Cofiroute USA [now ViaPlus]

New Jobs

Benefits Clerk