Overview

Job Description: Communications Coordinator

Job Summary

The Communications Coordinator plays a critical execution and enablement role within the Communications function, heavily supporting employee communications and engagement, as well as external communications, brand storytelling, and operational communications across the company. This role is responsible for creating, coordinating, and maintaining communication assets, channels, and content that help connect strategy to employees, leaders, stakeholders, and external audiences. This role will also support online reputation management and online reviews across our family of organizations.

Working closely with communications, brand communications, marketing, creative partners, and various business functions, the Communications Coordinator ensures communication materials are accurate, timely, on‑brand, and effectively distributed across channels. This role will have large writing, editing, proofing, and creative asset creation responsibilities. This position is ideal for a detail‑oriented communicator who thrives in a fast‑paced, growing organization and wants exposure to enterprise communications, communication campaigns, brand storytelling, employee engagement, various communication tools, and change initiatives.

Responsibilities

Core Responsibilities

Communications Execution & Content Support

Create and publish communication content across internal and external channels, including articles, newsletters, video, website updates, and intranet posts.
Draft, edit, and proofread written communications to ensure clarity, accuracy, consistency, and alignment with brand and messaging standards.
Support storytelling efforts by translating complex information into clear, appropriate content formats.

Visual & Digital Communications Support

Design and produce basic social media, newsletter, and internal communication graphics using Canva.
Proof creative assets to ensure brand consistency, accessibility, and quality across all channels.
Support digital storytelling initiatives by maintaining visual and content standards across platforms.

Channel & Platform Management

Add and update news and content on the company website and intranet.
Support the creation, management, and execution of newsletters.
Maintain organized, accurate, and up‑to‑date communication channels.
Manage and provide day-to-day oversight of the company’s online reputation management and online review platform.

Analytics & Performance Tracking

Track and report on communication performance, including newsletter engagement, content readership, and basic web metrics.
Maintain analytics and performance data to support data‑informed communications decisions.
Assist in identifying trends and opportunities for improvement.

Project & Workflow Coordination

Support communications projects within a project management software tool, tracking tasks, deadlines, and deliverables.
Manage and organize content libraries and communication assets to ensure easy access and reuse.
Build and maintain marketing and communications toolkits for internal teams.

Collaboration & Team Support

Collaborate with Corporate Communications, Brand Communications, Digital, Marketing, and Creative teams.
Provide execution and coordination support for campaigns, initiatives, and ongoing communications needs.
Support senior communications leaders by ensuring materials are delivered accurately and on time.

Qualifications

Skills & Qualifications

Bachelor’s degree in Communications, Marketing, Journalism, Public Relations, or a related field (or equivalent experience).
1-3 years work experience preferred
Strong writing, editing, and proofreading skills with attention to detail.
Proficiency with Canva or similar design tools.
Basic video editing skills a plus.
Familiarity with digital communication channels, including websites, intranets, newsletters, and social media.
Comfort with analytics, reporting, and basic performance tracking.
Strong organizational and project management skills.
Ability to collaborate effectively with cross‑functional teams.
Interest in healthcare, wellness, or mission‑driven organizations preferred.

Confluent Health

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Communications Coordinator