Job Description

Responsible for answering the incoming calls, creating a positive interaction with the caller, deal appropriately and in a timely fashion with all calls, greet people as they come into the office and direct them accordingly. Office Assistant responsibilities include correspondence, preparing forms and documents as need by The Agency, assisting in management of clinical supplies and any other office duties as assigned.

Duties and Responsibilities

Receives, coordinates and directs all incoming calls. Maintains a pleasant and cooperative attitude and phone voice.

Assists clients and visitors into the facility

Creates orientation manuals for newly hired staff

Manages Patient Safety Satisfaction Surveys for the perinatal program

Sends daily morning email to Hospice and Home Care from the previous evenings On Call

Monday and day after holidays - sends weekend Coordination notes to Hospice, Homecare and Telehealth

Opening and closing of office: locking doors, turning off equipment, checking windows on first floor, proper care of lab items - calls lab for pickup when necessary (labs placed in outside box by end of day)

Enters daily cash and checks into cash log

Manages OIG report monthly on all staff and Board of Directors

Manages LNA Newsletters

Prints out Newsletter and tests

Scores tests when returned

Prints and collates Chronic Care/Disease Management booklets and keeps supply stocked

Data Entry

Manages Episode Summary Reports

Processes orders in Fax system

Scans paperwork and enters appropriately into Healthcare Document Management System

Sends daily morning email to Home Care and Hospice on previous evening"s calls

Orders all laboratory supplies and makes sure clinical room is in orderly fashion

Assists and acts as backup for management of clinical medical supplies

Manages postage meter, filling funds and updating logo, orders ink

Schedules and accepts appointments in Outlook

Fulfils additional duties as assigned and as necessary

Participates in personal growth and development

Chairs the Social Committee

Qualifications

Completes work and documentation with accuracy and within agency time frames

Requires minimal supervisor and is self-directed

Protects and honors customer and co-worker confidentiality

Meets attendance and punctuality expectations

Demonstrates cooperation with scheduling requests to meet agency needs

Consistently adheres to agency dress code

Demonstrates knowledge of policies and procedures applicable to own job position. Adheres to agency policies and procedures

Maintains agency property, supplies and equipment in manner that demonstrates accountability

Works towards resolutions of interpersonal conflicts as they arise

Develops cooperation and collaborative work efforts that generally benefit all employees.

Requirements

Office administration/secretarial training beyond high school

Experience in Microsoft Office

Must be comfortable with use of technology

Benefits

Medical/Dental/Life Insurance/STD, covered in full for employee

On-going education/training

Generous earned time benefits

Tuition reimbursement

AAA Basic Coverage, free for employee

Mileage Reimbursement, government rate

Exceptional and supportive work environment

403(B) with employer matching

#IND

For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.

https://cornerstonevna.isolvedhire.com/jobs/687788-60839.html

Employment Type: Full-Time

Cornerstone VNA

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