CoSuite’s Community Coordinators are responsible for fostering a vibrant and productive community within the coworking space. They facilitate connections and collaboration amongst members, organize and coordinate events, and maintain a positive work environment. They assist in onboarding new members, ensuring their smooth integration into the space and the community. The Community Coordinator also handles member inquiries, resolves conflicts, and maintains a high level of member satisfaction. Overall, they play a pivotal role in creating a thriving and supportive community for all members to enjoy their time working at CoSuite.

Goals and Objectives

The community coordinator’s goal is the current tenant’s satisfaction
That every lead and prospect is handled with efficiency and ends in a sale
The locations are kept in optimal conditions and constantly seek improvements in the areas needed
Bring complete and accurate information to tenants and prospects
Ensure that CoSuite is kept in line with building management’s guidelines and policies

Responsibilities

Cover the front desk during the building’s set business hours and be an on-site point of contact, easily located.
Greet people who come in for tours, track leads, schedule tours, and send confirmation and follow ups.
Answer phone inquiries, direct calls, and message individual companies
Provides tours of office space/Sell Offices
Handle daily mail/packages for members and disperse promptly
Build relationships to facilitate the sense of community CoSuite is known for
Anticipate member and guest needs before they arise using relevant information collected about members to enhance and personalize their experience
Prepares contracts for possible clients based on the client’s requests and terms agreed upon
Support marketing department and work together
Answer any questions from members and guests related to the building including directions, policies, parking etc.
Prepare and distribute promotional materials to current and potential leads
Answer “walk-up” member and guest questions or refer inquirer to additional resources
Support with preparation and delivery of newsletter and marketing materials
Assist with move-ins and move-outs; prepare and distribute member welcome packets
Assist with building operations and maintenance to ensure highest level of member experience
Operates Yardi Kube and is fully knowledgeable of the creation of contracts/bookings

Qualifications

Positive and proactive attitude
Strong communication & networking skills
Adaptability
Problem-solving abilities
Time-management & prioritization
Professional dress code
Creativity and problem-solving skills
Organizational Skills
Strong interpersonal skills
Bilingual Preferred (English/Spanish)

Salary

$15/hr - $17/hr
Approximately $36,000 a year
Additional Commissions Available

CoSuite

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Community Coordinator