Creative People, Contracts Division

Recruiting Operations Specialist

Full-time

On-site 3 days/week in Downtown Seattle

Creative People (https://www.creativepeopleinc.com/) is a rapidly growing New York and Seattle based recruitment agency. We've created a human-first recruiting experience for both clients and talent to help build best-in class product, design, and marketing teams for the world's most disruptive startups. We have become leaders in our industry by emphasizing empathy and integrity above all else. Our Seattle Office is hiring a Recruiting Operations Specialist to support our fastest growing division to date. This is an integral role on our team and you will have the opportunity to make a huge impact on how our Seattle office scales. We are looking for a motivated individual who loves solving problems and developing processes, all with the perspective of creating an unmatched client and candidate experience.

Responsibilities will include:

Administrative & Payroll Duties:

Oversee bi-weekly timecard submissions and approvals, ensuring data is properly submitted and approved within deadline
Manage and track weekly/bi-weekly client invoicing
Oversee and act as main point of contact for payroll distribution with CP’s independent contractors, and act as support for invoice escalations across all contract clients
Manage all contractor paperwork, onboarding, and communications with individual and any 3rd party stakeholders
Manage client contract, and SOW distribution and signatures
CRM and ATS data entry and management
Coordinate team initiatives, celebrations, incentives

Contractor Services:

Manage inbound alias inbox, providing an unmatched candidate (and client) experience as the face behind Creative People - answering questions, providing information, introducing to proper team members and/or channels
Stand in as main point of contact for active contractors, supporting day-to-day questions, celebrations, gifting, and check-in’s
Manage contractor referral program
Oversee and coordinate local networking initiatives (events, conferences) where Creative People has a presence

Recruitment Operations & Services:

Manage candidate pipeline lists and updates
Manage job postings, applicant pools, and introductions to proper agents
Support new business lead generation efforts by creating and maintaining contact lists, distribution lists, and newsletter collateral
Partner with marketing team bi-weekly to supply updated materials for social media and website

The ideal candidate for this role should have:

2+ years of experience supporting recruitment operations or human resources operations, ideally within a staffing agency environment
2+ years of experience supporting employee onboarding and payroll
2+ years of experience supporting candidate and client-facing communications, with strong customer service as the highest priority
Comfortable working in a fast-paced, scrappy environment as a team of one, owning initiatives and creating process and systems to allow us to scale properly
Immensely detail oriented, managing high volume spreadsheets and CRM data
“Can-do” attitude, being willing to jump in and support and execute any urgent administrative task
Uphold our mission of humanizing the recruitment experience for candidates, clients, and any 3rd party vendors that we have relationships with

Creative People

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Recruiting Operations Specialist