Summary Statement

Credence Management Solutions employs hard-working, passionate individuals who bring innovation, accountability, and a growth mindset to the many missions we support across the US Federal Government. Employee empowerment is part of the fabric of our corporate culture through which we emphasize opportunity, recognition, reward, and retention. At Credence, we follow the principles of servant leadership and believe that serving and supporting others is critical to both our individual and collective achievements. We have only one measure of success. Yours.

We are hiring for positions under the Global Health Training, Advisory, Support Contract (GHTASC) in support of the U.S. Agency for International Development (USAID) Bureau for Global Health (GH). These roles deliver institutional support services in a wide range of technical areas at the junior, mid-, senior, and expert levels.

We are a diverse, enthusiastic family of subject matter experts, business professionals, and practitioners who all share a common goal of providing excellent services to our government customers. If you want to work in a dynamic and fast-growing environment with highly motivated colleagues, then Credence is the right place for you!

Credence Management Solutions is seeking a Junior Program Analyst. See below for more information on this exciting opportunity and apply to join Credence today!

Position Summary

The Junior Program Analyst will primarily support the USAID, Office of HIV/AIDS, Systems and Program Sustainability Division (SPS) as a Credence Institutional Support Contractor (ISC).

USAID is at the forefront of the U.S. Government (USG) response in the fight against HIV/AIDS. USAID is a key partner in the President’s Emergency Plan for AIDS Relief (PEPFAR), and works closely with other USG agencies on this multi-billion dollar initiative in developing countries around the world. The Bureau for Global Health Office of HIV/AIDS (OHA) is the center of HIV/AIDS technical leadership for the Agency with primary responsibility for the Agency’s HIV/AIDS program. OHA provides strategic guidance, technical leadership, and support to field programs in HIV/AIDS, including direction on allocation of financial and human resources and technical assistance in design, implementation and monitoring of HIV/AIDS programs.

The Systems and Program Sustainability Division (GH/OHA/SPS) provides technical leadership and strategic direction on issues related to systems strengthening and financing of HIV/AIDS programs. Under the SPS Division, the Capacity Building and Partnerships branch (GH/OHA/SPS/CBP) coordinates with relevant USAID offices and Mission teams to ensure USAID Missions are well supported in their local partner transition strategies, local partners have the tools they need to be successful. This position will work closely with the Capacity Building and Partnership Chief in the Systems and Program.

Over the last 4 years USAID HIV programs have been working to transition the implementation of HIV services to prime local partners. Globally USAID HIV programs have shifted over $300K in annual direct funding to local partners and nearly doubled the number of prime local organizations. The Program Analyst (PA) will be an essential member of the CBP branch and will closely works on a day-to-day basis with the Branch Chief.

The Junior Program Analyst (Jr PA) provides support to the team, performing a variety of both complex and routine administrative and technical duties. These duties range from tasks such as scheduling briefings and other meetings, maintaining program files, supporting the creation of presentations and other communication pieces for both internal and external audiences, compiling and analyzing data for various projects and designing and maintaining spreadsheets in support of financial tracking systems. The Jr PA works closely with the assigned team and provides input on related technical issues. The PA also works with other members across OHA and the GH Bureau to assist in areas within the purview of the Division and/or Branch; assignments may include country backstopping, overall administrative support and other duties as assigned. The Jr PA ranks tasks in order of importance and impending deadlines, and handles several tasks simultaneously. The individual is expected to become familiar with technical issues and policies pertaining to public health, localization, PEPFAR, and capacity building as well as develop a working knowledge of applicable USAID policies and guidelines. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Jr PA time will be split between programmatic or technical tasks (approximately 70%) and administrative tasks (approximately 30%).

Illustrative examples of possible tasks include

Program Management and Financial Monitoring

Support Technical Advisors and Agreement/Contracting Officer’s Representatives (AORs/CORs) to coordinate and manage project(s), including participation on the project management team;
Support Technical Advisors and AOR/CORs in providing recommendations and technical input regarding project management and implementation;
Coordinate oversight, management, and maintenance of the program and project files.
Assist technical staff in the preparation of various program documents and correspondence such as project authorization documents, action memos, and waivers, ensuring that all documentation is complete and in compliance with USAID rules, regulations, and standards; and
Coordinate communications and meetings among technical staff and with partners, including note taking.

Quantitative Data & Analytics

Assist with the development of team presentations including synthesized analysis products using Excel, Google sheets, Panorama and/or other statistical software; and
Draft clear and succinct written summaries and/or Google or PowerPoint slide decks to help visualize data.
Support the Data Analysis in analyzing and managing data for a variety of projects

Communications/ Knowledge Management

Support Division- and/or Branch-related communications to the field, including development and distribution of monthly newsletter and other relevant guidance;
Support development of technical updates and other technical/policy communication to the field including documents, presentations tools, report templates, trackers, and best practice documents, as needed;
Schedule and manage relevant webinars with the Field to disseminate updates;
Manage division and/or branch documents within Google drive, internal website, and listservs; and
Respond to Mission requests and help coordinate field requests for TA and provide support, as appropriate. Follow up to ensure completion of requests.

Administrative

Schedule team meetings and events; Support team with general logistics/support; maintain team calendar, call lines, meeting setup and logistics;
Provide administrative support for hiring actions, onboarding of new staff, meetings logistics, Front Office taskers, and memos, as needed; and
Document minutes/notes of regular division and/or branch meetings, or other partner meetings, as required.

Performs other duties as assigned.

Master’s degree and a minimum of 1 years of relevant experience, or bachelor’s degree with 3 years of relevant experience, Associate’s degree and 5 years of relevant experience, OR High School graduate and 7 years of relevant experience.
A demonstrated general interest in international development and global health, and in particular demonstrated interest to the health focus area(s) of the host Office, Division, and/or Branch, is desirable
Strong organizational skills
Experience in project administration and management procedures preferred
Some knowledge of USAID rules, regulations and capacity building concepts is a plus
Strong oral, written communication and comprehension skills
Ability to handle multi-tasking well
Excellent interpersonal skills
Ability to effectively present information and respond to questions from team members, managers, and others
Strong quantitative and analysis skills
Proficiency in Microsoft suite of programs (e.g., Word, Excel, PowerPoint)
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
International travel, ranging from 5-15%
US Citizen and US Permanent Residency with the ability to obtain and maintain facility access clearance is required

Competencies/Performance Criterion

Innovation Employee takes initiative to propose new ideas/approaches, and demonstrates ability to find new and better ways to accomplish work.
Customer Service Handles customer questions and complaints, communicates with customers, handles service problems politely and efficiently, always available for customers, follows procedure to solve customer problems, understands company products and services, maintains pleasant and professional image.
Accountability Takes ownership of work responsibilities and holds high standards. Keeps commitments and takes appropriate actions to ensure obligations are met. Pursues efficiency and effectiveness and adheres to Organization policies and procedures.
Interpersonal Skills Employee demonstrates ability to work in cooperation with others and communicate effectively with co-workers, supervisors, subordinates, clients and other outside contacts.
Continual Learning Assesses and recognizes own strengths and weaknesses; pursues professional development that is aligned with organizational role, contribution, and goals. Proactively shares knowledge with others to foster learning across the Organization.

Full salary range for this position $63,440 to $91,780 per year. The starting salary is determined based on the candidate’s knowledge, skills, experience, as well as budget availability.

Prior to submitting your application your resume must include relevant paid and non-paid experience showing dates held with month, year and hours worked per week for each position. Please ensure that all relevant experience and education is documented on your resume. There is no limitation to resume length; updates to resumes will not be accepted during the interview and selection process.

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Junior Program Analyst