Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.

Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

CVS Health is on a mission to make health care more convenient, accessible and affordable for all Americans. We are looking for passionate, driven people who want to join a high-energy, growing team to help us tell our colleagues, consumers and communities how we are making a difference in people’s lives. We have an open role for a collaborative, strategic-minded, data-driven and people-oriented Executive Director of Enterprise Communications Editorial and Creative who can advance and execute a communications strategy to engage and inform colleagues across our company, leading a team in creating engaging, inspiring and informative content that strengthens our culture and advances our strategy.

This role will report to the Associate Vice President, Colleague Communications, and will be responsible for evolving and executing a content and channel strategy to enhance understanding of our strategy among colleagues, help them see how they play a role in our company’s success and advance our customer- and colleague-centric culture. The successful candidate will collaborate closely with colleagues across Enterprise Communications and the Office of the CEO to ensure colleague-focused content and activities, including company town halls and other events, support our enterprise strategy and empower our colleagues.

The successful candidate will be a strategic thinker, thoughtful writer, skilled collaborator, caring team leader, relationship builder and constructive influencer, have excellent executive presence and attention to detail, and will be deft at guiding colleagues with competing priorities toward approaches that serve the enterprise.

Key responsibilities:

Lead a medium-sized team in evolving and executing the content strategy for our existing colleague communications channels, including our intranet, daily newsletter, digital screen network and company town halls
Build strong relationships with senior leaders and communications leaders to collaborate on an approach to colleague communications that serves the enterprise
Use a deep understanding of CVS Health and Enterprise Communications’ strategy and goals to guide the production of content and deliver events, messages and materials for colleagues that support our strategy and goals
Guide the execution of all enterprise-level communications materials, including intranet stories, videos and multimedia content; a daily newsletter; enterprise-level emails; CEO messages; company town halls; a biweekly leader newsletter; leader-focused events; and digital screen content
Oversee the development and execution of a leader-focused internal communications strategy
Oversee the planning and coordination of select multi-media content, including video filming and editing, and photo shoots, to produce content that can be used on external and internal channels
Partner with the Enterprise Communications digital channels team to strengthen the capabilities of our existing communications channels and explore and onboard new platforms
Using data, feedback, surveys and focus groups and your own experience, determine ways to strengthen our content, cadence and delivery methods, and identify opportunities to create new means for engaging and sharing important information with colleagues
Provide expert counsel and support to communications colleagues who need to develop and distribute campaigns, messages and information to CVS Health colleagues
Partner with the enterprise social team to develop and execute a colleague social strategy, using our internal platforms to drive engagement among colleagues and encourage them to share select content on external social channels

Required Qualifications

15+ years professional experience at a large organization, public relations agency or media enterprise

Preferred Qualifications

The ideal candidate has:

Led a medium-sized team (4-12 people), creating a culture of high performance, collaboration, partnership and support
Built relationships across teams and influenced senior- and junior-level colleagues outside of reporting relationships
Led editorial content or communications activities at a large organization, public relations agency or media enterprise
Managed complex events and/or projects with multiple high-level stakeholders who have competing interests and viewpoints
Connected tactical communications activities to a high-level strategy to present a cohesive, engaging narrative to key audiences
Managed complex projects on strict deadlines independently and with limited oversight
Excellent executive presence, and written and verbal communications skills
The ability to effectively deliver in a high-pressure, fast-paced environment

Education

Bachelor’s degree in Communications, Public Relations, Journalism, Marketing, English or a related field

Pay Range

The typical pay range for this role is:

$131,500.00 - $297,250.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program.

In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.

For more detailed information on available benefits, please visitjobs.CVSHealth.com/benefits

CVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated.

You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work.

CVS Health is committed to recruiting, hiring, developing, advancing, and retaining individuals with disabilities. As such, we strive to provide equal access to the benefits and privileges of employment, including the provision of a reasonable accommodation to perform essential job functions. CVS Health can provide a request for a reasonable accommodation, including a qualified interpreter, written information in other formats, translation or other services throughColleagueRelations@CVSHealth.comIf you have a speech or hearing disability, please call 7-1-1 to utilize Telecommunications Relay Services (TRS). We will make every effort to respond to your request within 48 business hours and do everything we can to work towards a solution.

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Executive Director, Editorial and Creative, Enterprise Communications