Meet The Company

Founded in 2015, this Denver-based boutique agency welcomes passionate storytellers dedicated to brands making a difference. The team chooses to work with purpose-driven organizations that put people and the planet just as high on the priority list as profit. The agency operates from a belief that there is a better way to serve innovative brands and organizations in the natural products industry by combining results-driven marketing communications tools and tactics. Leveraging decades of agency and in-house experience, the team provides sound strategy and flawless tactical execution that consistently delivers one-of-a-kind brands, experiences and stories.

CYB has posted this role anonymously on behalf of our client. For more information, please reach out to us at info@cybhumanresources.com.

About The Role

We’re looking for a social-obsessed, trend-aware, natural products-loving Digital Supervisor to join our crew. Reporting to the CEO, our Digital Supervisor will lead our day-to-day social media and influencer engagement programming for our clients.

Act as the in-house social media expert: staying up to date on relevant and emerging trends, platform changes and areas of opportunity that fit into our agency’s and clients’ values
Serve as day-to-day client contact; continually fostering our client-agency relationships to build trust and become a valuable and strategic partner to clients
Lead planning and implementation of account activities including, but not limited to, digital strategy, with a specific focus on organic and paid social, website and newsletter content strategy, affiliate marketing, and paid and earned influencer engagement
Development of clients’ annual, project and campaign metrics/KPIs and optimization of programming as flights are live to hit reach, engagement, CPMs, CPCs, etc., goals
Generate, edit and publish engaging client for clients, includes partnering with contractors (photographer, videographer, food stylists and graphic designers) on creative content development
Oversee community management on behalf of clients and assist in the development of community management FAQs and guidelines
Develop and monitor client plans and budgets for profitability, report status to client and agency management on a regular basis
Actively participate in new business activities for the agency, including but not limited to development of new business proposals, proactive brand outreach, vetting of inbound opportunities, etc.
Manage and oversee junior staff as well as hired contractors who support the agency’s client work, and keep internal management informed

Managerial Responsibilities

This position will be responsible for managing staff and contractors, including directing digital and social programing. The Digital Supervisor will oversee a team of up to 8 team members.

Travel

Employees who are remote will be required to travel infrequently to the office, usually four times a year for several consecutive days.

Requirements

HOW DO YOU KNOW IF YOU’RE A FIT?

You’re ready to dive right in! We’re looking for a hungry, motivated and independent Digital Supervisor who’s ready to start working with us this summer
You’ve had 5-7 years of experience in organic and paid social media, influencer marketing, website development, newsletter content management, ecommerce and/or affiliate marketing
You’ve got experience leading a team and/or contractors, as well as leading day-to-day client engagement with multiple clients at an agency
Alternatively, you’ve worked at some admirable food and beverage brands and gained experience managing all things social and digital in-house
You’ve got an in-depth understanding of relevant and upcoming social media trends and platforms
You know how to build authentic relationships with influencers - both those who are gifted products and those who require contractual partnerships
You are PUMPED about the idea of experiencing an entrepreneurial agency that’s dedicated to providing clients with industry-leading creative support
You’re willing to do what it takes to get a job done, and done well. Our team has a kick-ass mentality, and we’re all down to do anything from building influencer lists to participating in strategy sessions to best service our clients
While you’re a master of time management, it’s not at the sacrifice of accuracy and client-wowing work
When you reach for a snack, it’s typically one that’s free of weird stuff like pesticides and preservatives - you LOVE finding new natural foods to NOSH on
You like to laugh, like a lot
BONUS: You’ve got the creative chops to help with design projects and/or other content production

Work Environment And Hours Of Work

The Digital Supervisor operates in an office environment and routinely uses standard office equipment such as computers, phones, and copiers.

Employees are generally expected to start working between 7:30 a.m. and 9 a.m. MT, complete 8 hours of work each day, take a lunch break of at least a half hour, and take rest breaks as needed throughout the day. Occasional evening and weekend work may be required.

Benefits

EXPECTATIONS & COMPENSATION:

Our full-time Digital Supervisor is a critical part of our team and agency growth, and so we’re looking for an individual who can often be in our offices in Denver, but is not necessarily living in Denver. We’re all about life balance and flexibility, but we also know the power of in-person collaboration. The kick-ass Digital Supervisor who joins our team will earn a competitive salary (ranging from $70-85k) and benefits – retirement plan, healthcare, unlimited vacation, paid holidays, gym stipend, up to 10% end-of-year bonus, etc. - as well as work in a fun and welcoming environment with some seriously awesome humans.

The positions salary range is built to represent the full salary potential for this role. Most candidates who start with us as a Digital Supervisor will be brought on between $70-75k, with the potential to grow with the role.

CYB Human Resources

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