Job Type

Full-time

Description

Title: eCommerce Marketing Coordinator

Department: Dark Horse Direct

Reports to: Director of eCommerce

Position Objective

We are seeking a self-driven, professional eCommerce Marketing Coordinator for the B2C online storefront and social media channels, Dark Horse Direct, to sell high-end, limited availability products and collectibles to fans all over the world. This position provides support to the Director of eCommerce with responsibilities related (but not limited) to: professional customer service, social media calendaring and posting, copy writing, image asset management, and others duties as assigned. The eCommerce Marketing Coordinator will field other general administrative office duties as assigned. A great opportunity for those looking to gain experience in brand focused social media management, online sales, marketing, and customer service while working in an awesome team environment!

Responsibilities:Social MediaBuild out regular calendar of content to build social media followers and engagement, including:General product postingsGiveaway coordination and fulfillmentCapitalizing off timely media/pop culture eventsCoordinating co-promotional opportunities with content creators, licensors, and other business partnersReport monthly on social media channel growth and ROIBe able to take engaging photos and videos of product for social media channels as neededBuild out regular social media advertising campaignsIdentify key customer demographics not currently recruitingInvestigate new social media platforms and mediums to expand to and capitalize on, including video content growthCustomer ServiceProfessional and Customer-centric response via Email, Phone, and Social Media including Facebook, Twitter, & InstagramAssist with Replacement Products and Parts FulfillmentAssist with newsletter communicationsAssist with brainstorming product ideas, incentives, marketing promotions, product development and launch coordination, and order fulfillmentOther tasks as assigned

Requirements

Preferred Requirements:1-3 years prior experience working in marketing, online sales, customer service focused on B2C brand communicationBachelor's Degree or equivalent work experienceExperience managing and maintaining professional social media accounts and/or newsletter communications or applicable study requiredExperience and comfortable being on camera a plusFamiliar with Shopify, Magento, or other eCommerce platformsComfortable with Microsoft Office Suite & Google platformsComfortable working with Mac and Apple ProductsStrong communication skills (both written and verbal) are essentialSince this position works directly with customers, multiple departments, vendors, and business partners, candidates must have a professional attitude and be flexible to work with people of various personalitiesKnowledge of Dark Horse Comics, Dark Horse Direct, and general pop culture preferredMinimal travel may be required

Benefits available to Full-time eligible staff:Excellent medical and other insurance benefitsPaid time off after 90 daysChristmas through New Year's off amongst other recognized holidays paid401(k) after 90 days with a Company match programGood life/work balance: flexible hours and hybrid workCreative, casual work environmentLocated in downtown Milwaukie, Oregon with easy access to TriMet bus and Max line (and a 50% transportation reimbursement benefit)Free comics, products, and more!

Salary Description

$19 - $21 per hour#J-18808-Ljbffr

Dark Horse Comics, LLC

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eCommerce Marketing Coordinator