Job Description

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbent(s) in this job. Incumbent(s) may not be required to perform all duties in this description and incumbent(s) may be required to perform work-related tasks other than those specifically listed in this description. This job description is not a “contract” between the employee and the Authority. The job duties and essential functions may be changed at the discretion of the CEO/General Manager.

Summary

The Communications Specialist provides communications support for DC Water programs, services, and activities. Assists the Senior Manager, Communications in developing and implementing communications programs and campaigns to engage customers and employees.

Essential Functions

Writes and edits materials for external and internal communications, including speeches, correspondence, news releases, articles, brochures, scripts and web content.
Researches, writes and edits stories for publications including the “FOCUS” employee newsletter, “What’s on Tap” customer newsletter, Drinking Water Quality Report, and DC Water’s Annual Report.
Helps Coordinate news conferences and special events.
Assists in handling media inquiries, scheduling interviews, and preparing statements.
Provides support for communication with employees, customers and stakeholders during emergencies and other unusual situations.
Updates the DC Water Internet and external website.
Writes articles to be placed in industry based and community publications in support of DC Water’s strategic goals.
Provides communications support to other departments within DC Water and helps manage requests to produce and disseminate Authority-wide communications and materials.
Helps develop and manage internal communications campaigns to publicize DC Water programs, initiatives and employees.

Supervisory Responsibilities: None

Key Working Relationships: Internal and external stakeholders, including DC Water’s Board of Directors; senior management and staff of the Authority; public officials in federal, state, and local government; and the public.

Education / Experience & Other Minimum Qualifications Required

The minimum qualifications listed below are representative of the knowledge, skill, and ability necessary for an individual to perform each essential function satisfactorily. Reasonable amounts of training are provided.

Bachelor’s degree in Journalism, Public Relations, Mass Communications, Marketing or a related field from an accredited college or university and three (3) to five (5) years of progressive experience in organizational communications, including writing and copy-editing; or equivalent combination of education and experience.
Excellent writing, editing, and proofreading skills.
Proficiency in using various software applications (i.e., word processing, PowerPoint, etc.).
Demonstrated ability to develop creative approaches for effective employee and external communications.

Preferred Qualifications

Bilingual proficiency in writing and speaking English and Spanish.

Physical Demands Of The Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

General office conditions.

We are proud to be an EEO/AA employer M/F/D/V.

We maintain a drug-free workplace and perform pre-employment substance abuse testing

The Americans with Disabilities Act prohibits discrimination against “qualified individuals with disabilities”. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please email complianceada@dcwater.com .

DC Water

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