Under the direction of the Executive Director, the Brand Ambassador will partner with the Executive Director and Chief Team to lead DCMHMR's rebranding and community marketing initiatives. The Brand Ambassador will represent DCMHMR at community events creating a strong positive presence in the community on behalf of the Center. Additionally, the Brand Ambassador will drive social media campaigns and create awareness of Center services and needs. The Brand Ambassador will also promote and lead DCMHMR's donation drives with the goal of increasing dollar donations and awareness around behavioral health and developmental disabilities stigma. Additional duties include marketing, providing higher level community training on overall Center services and mission, event planning work, and coordination with other Executive Leadership for community initiatives as needed and directed by the Executive Director, and serving as a professional Center representative at events such as Chamber of Commerce events, Mayor events, and other events as designated by the Executive Director. Their work also involves organizing, assessing, and promoting Center wide events, coordinating social media campaigns and ensuring fidelity of marketing communication. This position also collaborates with the Grants Specialist on small grants and fundraising activities as required. The Brand Ambassador will plan, direct, and administer all Center events as directed by Executive Director. Works under moderate supervision, with limited latitude for the use of initiative and independent judgment. May train others. Professional attire required at certain events, business casual and semi professional attire required at other times. Denton County MHMR Center is a Trauma Informed Care Center.

Education, Training And Experience (including Licensure And Certification)

Bachelor's degree in marketing, communications, or business-related field required.
Minimum of 2 years work experience in social media, branding or working with advertising campaigns
Certifications in Facebook marketing or social media platforms are a plus.
Experience in event planning is preferred.
Strong organization, communications, and listening skills a must.
Must be team-oriented and exhibit skills that support DCMHMR's guiding principles.

Registration, Certification, Licensure Or Other Qualifications

Certifications in Facebook marketing or social media platforms are a plus.
All job specific training must be completed within 30 days of hire.
Must maintain a valid Texas driver's license, auto liability insurance and a driving record acceptable to the Centers insurance requirements.

Knowledge, Skills, And Abilities

Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Ability to speak effectively before groups of employees/volunteers of the organization.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to compute rate, ratio, and percent.

Essential Duties

Designs, monitors, and promotes the Center's social media presence.
Develops and implements the Center's social media strategy as directed.
Oversees all social media campaigns and accounts, including posting, review and updating the accounts as required.
Monitors online activity across departments to ensure anyone using the company's online tools is following established guidelines and best-practice rules.
Encourages greater social media participation through education and partnership with departments and leadership.
Identifies opportunities to influence public perception through audience engagement and publicly speaking about the brand's social media strategy.
Disseminates and reports social media analytics.
Serves as a Center liaison in the community.
Works with local and surrounding news/media to promote coverage of Center issues and needs.
Serves on a minimum of one (1) community advisory group.
Informs Center leadership of community opportunities available to the Center and Center staff.
Actively attends Chamber, City, and County events as directed by the Executive Director to ensure Center representation.
Leads presentations in the community, when appropriate and directed by the Executive Director, regarding the Center's mission, values, and services.
Researches and communicates events, news, or opportunities to appropriate Center leadership to ensure Center representation in the community.
Attends community activities, health fairs, or festivals and ensures Center representation and involvement.
Coordinates and participates in the Annual Rotary Duck Race for the Flower Mound Rotary and any other committee event as assigned.
Plans and coordinates Center Wide events.
Coordinates Holiday Helping Hands (HHH) Program.
Designs and implements monthly fundraisers for Holiday Helping Hands and Center Holiday Luncheon.
Coordinates with appropriate parties to ensure all clients on HHH tree are adopted by the Local businesses, individuals in the community and Center employee's that wish to participate.
Communicates all HHH changes in writing to Managers and Case Management staff.
Maintains an accurate budget for HHH and Holiday Luncheon and provides receipts to Finance department in a timely manner.
Annually, reviews HHH program with appropriate departments make appropriate changes and adjustments.
Coordinates the Holiday Luncheon for the entire Center.
Under the direction of the Executive Director, prepares a proposal for the Holiday Luncheon Event at least 6 months prior to the event.
Coordinates and/or purchases all Holiday Luncheon raffle items prior to luncheon date and stays within allocated budget.
Schedules Annual Holiday Luncheon on or before December 20 th annually, and communicates date, location and time as soon as possible to Center staff.
Promotes volunteer programs and partners with Chief Clinical Officer's team to ensure volunteer program and requirements are properly communicated.
Liaises between the community and the Senior Director of Clinical Services for any volunteer, practicum, or internship questions and education.
Partners with Senior Director of Clinical Services to ensure volunteers are available and in compliance for Center events.
Serves as Chair of the Fundraising/Events Committee and coordinate fund raising initiatives for the holidays and throughout the year.
Coordinates a schedule for fundraising initiatives for the holidays and throughout the year and communicates it to the Executive Leadership Team.
Responsible for coordinating major fundraising events to include but not limited to, LOSS Fundraising events, Black Tie Event, 5K Run, Silent Auction, Center Picnic, Center holiday luncheon.
Conducts a minimum of four (4) committee meetings per fiscal year.
Provides a printed agenda for each committee meeting and has accurate written minutes for each committee meeting.
Works with community resources to secure funds, and donations for the Center food pantry. Organizes, and stocks food pantry as needed. Removes expired foods on a quarterly basis.
Authors and distributes marketing information and materials as required.
Ensures brand standards are followed for marketing materials.
Maintains the Centers brochure(s) and updates items as needed.
Ensures all Center locations have accurate and up to date brochures and additional marketing resources as needed.
Conducts quarterly check-ins at various Center locations for marketing material needs for additional copies of Center's Directory of Services.
Ensures brochures and Directory of Services are sent to the requesting location within one (1) business day of requesting additional copies.
Ensures timely updates (no more than 30 days following changes) on marketing materials and Center Directory.
Publishes the Center newsletter monthly and provides public relations for Center programs.
Sends monthly email to Executive Management Team for newsletter information, and submissions.
Sends monthly newsletter to all staff, Executive Management Team, and Board of Trustees.
Responsible for ensuring the Employee of the Quarter process is completed in a fair and timely manner every quarter.
Responsible for monitoring and updating weekly messaging of rolling media stream for Center lobby at 2519 Scripture location.
Ensures appropriate mental health, developmental disabilities, healthy eating, substance use, Center events, and additional information provided by Center leadership is displayed.
Partners with Center Leadership for updating information in the rolling media stream.
Models Center Guiding Principles and abides by Center Code of Conduct and policy/procedural standards.

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Brand Ambassador