We are hiring for an Internal Communications Specialist that can inspire and connect Lucidians across the Group with engaging communication campaigns and initiatives, driving communications excellence with detailed planning, content creation and channel management.

We have spent the last year laying the foundations for our internal comms strategy and defining how we use our internal channels to create connection through communications that engage and inspire our people. We are looking for someone with a passion for internal comms to bring their vision and expertise to take us into the next phase of our cultural transformation.

About Lucid Group

Lucid Group are a multi-capability global healthcare communications company.

We partner with the pharma and biotech industry to deliver pioneering solutions that change behavior, improve clinical practice and advance health outcomes.

Our people-centric approach means we create deep, durable partnerships with our ambitious clients to inspire behavior change by exploring creative solutions and designing compelling experiences that empower the recipient to learn, understand and act.

By combining our capabilities and applying them at the right time, we can better understand and fix healthcare problems with outcomes-led solutions, expertly executed to deliver life-transforming value for everyone.

THE ROLE

Designing, defining and implementing the annual internal communications plan
Working with key stakeholders across the business to develop initiatives, create content and execute events and tactics that engage, connect and educate across the organization. Own volume management of activity, planning with our audience in mind
Manage and update the internal communications dashboard with an outline of what’s coming up each month. Provide engagement metrics at the end of each month
Lead on the monthly and bi-yearly Town Halls including agenda and event manage, pre and post events. Ensure feedback is captured and changes made accordingly
Provide counsel to the senior leadership team on internal communications and employee engagement as required
Develop and implement a channel engagement plan for senior stakeholders to get them using our key channels for communication and visibility – deliver training where needed
Manage and deliver business-as-usual internal communications to ensure employees are informed of organizational news, announcements and activity across multiple channels and tools (including intranet, newsletter, meetings and events)
Plan, editing, designing and writing content
Respond to Glassdoor reviews ensuring key stakeholders see responses and approve ahead of posting them
Work with the Office Experience Manager and Facilities team to create and organize small to large employee events
Partner with key stakeholders to provide internal communications support for projects and campaigns across the organization, developing communications plans, advising on implementation and developing content
Work with digital and editorial functions to ensure high quality assets are delivered
Manage the intranet to ensure it’s up to date and being used in the best possible way
Ensure communications and activities deliver to clear, consistent messaging across all channels aligning to our branding and promoting our vision, mission and values
Actively contribute to the internal communications, engagement and wider HR strategy
Create forums for employees to share their feedback responding to feedback and adjusting communications accordingly and share relevant insights
Continues to find new innovative ways to identify, create and curate content to deliver messages that are interactive and engaging to build connection and community across the group

Essential Criteria

Experience in creating connection and community through internal communications channels, strategy and employee engagement
High attention to detail especially with copywriting and copy review
Clear and engaging storyteller with strong communication skills, written and verbal
Ability to synthesize information
A working knowledge of SharePoint and content management systems
A calm and logical approach – comfortable communicating with all levels and able to instil confidence
Comfortable working with discretion, dealing with sensitive, complex and confidential situations
Literacy with social media tools and different styles of content
The ability to work proactively and manage a diverse workload delivering high quality outputs within challenging timescales
Ability to design creative content and branding skills
Ability to build relationships with stakeholders at all levels
Ability to bring new ideas to the table, hold a firm opinion, but also accept a valid alternative

Desirable Criteria

Strong project management
Experience working within an HR department
Organizational, budget management and planning skills

If you look at this list and feel you don’t meet every single requirement, we still want to hear from you! We encourage you to apply, have a discussion with us about the role or others that we may have at Lucid Group either now or in the future, together we can build more inclusive workplaces.

WHAT'S NEXT?

Following your application a member of our Talent Acquisition team will review this against the criteria of the role. We will then contact you to learn more about you and your experience before sharing your details with our hiring teams.

During our interview process you will typically have a first stage Teams call with the manager for the role that focuses on your experience, getting to know each other and understanding what you are looking for with your next career move.

Our final stage includes an interview, either virtually or in-person, where you will meet with a couple more individuals from across our teams, plus complete a task ahead of meeting with the team that is related to the role you have applied for e.g. a case study, or a writing exercise.

We then hope to get back to you with an outcome within a few days of your interview! The Talent Acquisition team are on hand throughout your whole interview process for any questions that may arise.

WHAT DOES IT MEAN FOR US TO BE LUCID?

At Lucid Group, we transform lives. Always. We believe in providing a culture of authenticity, where we can all be ourselves, make real connections, and enjoy the work that we do. Together.

We empower our people to embark on a journey of growth and advancement by offering meaningful learning and development opportunities.

Central to our ethos is our commitment to cultivating an environment that embraces and respects people of all backgrounds and identities, underpinned by a culture of conscious inclusion and support.

The Lucid values are not just mere words; they are the culmination of our collective efforts. Co-created by our people for our people, these values serve as our guiding principles, ensuring that every decision we make positively impacts the lives of the clients, patients, healthcare professionals, and colleagues we serve.

Compassionately Human We think about the human impact of our actions
Accountable Allies We are the go-to strategic partners for our clients
Invent with Intent We create meaningful solutions to solve real problems
Courageously Curious We challenge ourselves to think disruptively

Equal Opportunity Employer We are an Equal Opportunity Employer and welcome applications from all backgrounds, regardless of race, colour, sex, age, pregnancy, marital status, religion, sexual orientation, gender identity and/or expression or disability.

We are dedicated to offering an inclusive and accommodating recruitment process. Should you require any accommodations during the interview process, please do not hesitate to reach out.

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Internal Communications Specialist