Job Summary

The Corporate Work Study Program (CWSP) Relationship Manager will manage day-to-day interactions between up to 175 student workers and 100 corporate partners with a focus on student development and corporate partner satisfaction. The position goal is student development and partner retention.

Essential Functions and Responsibilities

Serve as an ambassador for Don Bosco Cristo Rey and the Corporate Work Study Program.
Assist in school wide and department special events and staff coverage as needed.
Input all supervisor and student interaction data in database.
Collaborates with CWSP and DBCR staff on Student Performance and Departmental initiatives.
Work with the Corporate Work Study Program to transition partner portfolios.
Support the summer evaluations, placements, and training programs (especially Bridge).
Document workflow and participate in continuous improvement efforts.
Enforce CWSP dress code and check-in expectations.
Ensure attendance is taken, tracked, and that all students are accounted for.
Track missed workdays and work with the other Relationship Managers to ensure they are made up or paid for.
Oversee the development of annual routes to ensure that drop-off and pickup points to job partner sites are organized.
Create CWSP marketing materials for events and post to social media outlets while working closely with the Marketing and Communications Coordinator.
Responsible for contributing to and distributing the quarterly CWSP newsletter.
Communicate with Lead driver to ensure bus routes are as streamlined as possible.
Oversee Smart Trip card distribution, use, and collection.

Partner Responsibilities:

Develop and maintain relationships with key stakeholders (Champions, POC, Supervisors) within the partner portfolio.
Communicate regularly with each student’s supervisor.
Complete a minimum of two site visits a year.
Work to ensure 92% partner retention.

Student Responsibilities:

Analyze student worker timesheets, bi-annual evaluations, site visit assessments, and supervisor interviews.
When needed, address poor work performance through student coaching sessions.
Contact the parent/legal guardian as needed.
Refer students to the CWSP Business Curriculum Teacher to create a work performance improvement plan as needed.
On-board student workers for placements.
Assist students in completing permission slips for work events on non-workdays or off-site events.
Enforce CWSP dress code and check-in expectations.

Supervisory Responsibilities: No

Qualifications:

Required Education and Experience Requirements:

Bachelor’s degree required
5-7+ years of experience in program development or administration

Knowledge, Skills and Abilities

Have a strong working knowledge of Microsoft Office applications especially Excel and Word
Possess interpersonal skills to relate well with students, staff, administration, parents, and corporate partners
Demonstrate ethnic, racial, and religious sensitivity of the student body
Demonstrate a commitment to the School’s Mission
Have experience with youth from urban or low-income communities
Strong analytical and organizational skills
Ability to work in an ever-changing environment
Bilingual (English/Spanish) a plus
Knowledge of the Catholic faith, beliefs and practices
Understanding and commitment to the educational mission of the Archdiocese of Washington, the Salesians of Don Bosco, and the vision of the Cristo Rey Network

Work Environment:

General office environment
Hours of work and days generally follow the school day schedule
Work schedule flexibility required
Travel: Moderate Level (Local)

Job Type: Full-time

Schedule: Monday to Friday

Travel requirement: Up to 25% travel

Ability to commute/relocate: Takoma Park, MD 20912: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

Don Bosco Cristo Rey High School and Corporate Work Study Program

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Relationship Manager, Corporate Work Study Program