The Program Manager’s primary responsibility is to administer DFC’s homeless service programs. Under the leadership of the Director of Programs, this position will collaborate with project teams and clients to ensure alignment and integration of strategies, projects and programs for successful implementation and sustainable results. The Program Manager focuses on one of two primary programs.

In general, that work will include the following:

• Plan, develop, and execute strategies that will expand/enhance training.

• Identify public and private resources to supplement and/or support capacity building and continued process improvement of program and program sites.

• Identify best practices for service delivery.

• Develop metrics for the program’s strategies, programs, and operations.

• Identify and expand network of community partners to develop client resources

• Oversight of project coordinator and program staff

• Ensures relationships with local community groups, businesses and suppliers are positive and responsive

• Contributes to social media strategies and creates store content for Facebook, newsletter, blogs and Twitter

• Works with the Director of Programs to create a budget for the program, and follows that budget

• Ensure the program is complying contracts, partnership agreements, and all other funding requirements, program goals, and stakeholder expectations.

• Submit weekly and monthly reports to funder related to program progress and outcomes.

• Operate as a contact person for all program matters including program monitoring by funders, monitoring of sub-contractors, responding to specific program inquiries from outside partners, and working with the Finance department to monitor program budgets.

Requirements

This position requires knowledge of and demonstrated success in implementing homeless service programs. The ideal candidate will have a combination of the following skills and experiences:

· BA required; Master's Degree preferred (eg. Education, Social Services, or Nonprofit Management)

· Extensive experience (minimum 5-7 years) providing program oversight

· Knowledge of homeless service systems

· Demonstrated success bringing together key stakeholders from different groups and organizations

· Demonstrated understanding of related funding sources, contracts and reporting

Salary and Benefits

Starting salary of $68,000-$70,00 with benefits

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Program Manager