At Earnest, we believe in a world where paying for your education takes less time than earning your degree. Join us on our mission to empower anyone seeking higher education to reduce the total price tag of their degree, supercharge their ability to pay down student debt, and get on the right financial track fast.

A little background on Earnest We're a remote first FinTech company with an accomplished team who believe consumer lending can be radically improved and are doing something about it. We are disrupting the trillion dollar student loan industry by redefining what it means to be creditworthy. We created a company that combines data science, streamlined design, and technology to

Build products that simplify the lending process
Personalize loans to suit the needs of our customers
Engage with our customers through more human experiences

What Makes An “Earnie” Culture

Earnest’s culture is as dynamic as the products we’re building and defining every day. We’re a fast-growing company, and that means we’re constantly integrating the new perspectives of every individual.

Earnies define our culture as

Earn Happy Customers
- Our success comes from anticipating their needs and providing the solutions they’re looking for.
Better is Better
- The path to great means getting better every day. We push ourselves, and each other, to remain curious and think differently.
PhD in Moving Fast
- Our customers are tired of long wait times and large student loan bills so we constantly seek out ways to deliver faster.
Passion for Challenges
- Perseverance and optimism are just the start to take on the inertia of a national trillion-dollar problem.
Impact is a Team Sport
- We maximize our impact when we act as one team.

Our Earnie's are fun, innovative, and willing to rollup their sleeves to help their team succeed in a fast-paced environment. If this sounds like you, and you want to join us on our mission to radically disrupt a trillion dollar fintech industry, keep reading to find out how.

As the Learning and Development Manager, you will report to the Chief People Office and will design, deliver, manage and support critical learning and development initiatives for employees at all levels of the organization and report into our Chief People Officer. This role will focus on building and delivering innovative employee learning experiences in a remote-first environment. This includes leadership development programs, career development programs and activities for individual contributors, and company-wide training on skills growth topics. The Learning & Development Manager will play a key role in aligning our career development programs with our values and culture. This individual will build and deliver learning programs, measure the effectiveness of programs, and ensure employee experiences support the company mission, vision, values, and strategy.

What you’ll do and impact of this role (what will this person accomplish, what will success look like)

Leadership Development

Partner with the leadership team in developing a leadership development strategy and curriculum
Conduct needs assessment with key stakeholders
Design and deliver internally produced content to leaders in virtual and in-person settings
Collaborate with external training providers to deliver and tailor external content to the Earnest setting
Facilitate regular smaller group cohorts to reinforce and practice delivered content.
Build and facilitate forums for managers to connect, troubleshoot, and learn in quick snippets examples include a Slack channel, group lunch, or manager newsletter.

IC Learning and Development Programs

Partner with the leadership team in developing a leadership development strategy and curriculum
Conduct needs assessment with key stakeholders
Design and develop IC learning programs to meet identified needs focusing on current trends, best practices, and innovative ways to deliver, measure, and assess learning.
Coordinate multiple training programs ranging from universal onboarding training programs, to tailored by department tracks that continue through the employee lifecycle.
Ensure the DIEB efforts for Earnest are embedded in L&D programs.
Develop and drive our company-wide training calendar

Performance Development Programs

Design and administer a bi-annual performance development assessment program, including 360-degree assessment tools
Implement an individual development plans framework, and training and communications to support rollout
Facilitate a continuous improvement feedback loop, leveraging Earnest’s 1 1 meeting framework, and associated training
Manage the Mentorship Program activities and refresh the program as needed
Develop and test a pilot rotation program for future implementation.

Analysis

Analyze program feedback, participation, key metrics, adjust content/program where needed, and continually look for innovative best practices to improve the learner experience and outcomes.
Provide regular updates on metrics
Matrix leadership responsibilities across the People Team to execute on cross-functional projects

Ideal background and expertise

5+ years of experience in learning and development or related relevant program management
2+ years of experience creating learning content/programs, training activities, and schedules
Outstanding presentation creation and facilitation skills
Excellent deck creation abilities

Nice to have

Familiar with WorkDay and Lattice
Familiar with Lessonly or similar LMS
Familiar with social and mobile learning tools and methods.
Education or certification in adult learning methods and/or project management skills a huge plus

Earnest believes in enabling our employees to live their best lives. We offer a variety of perks and competitive benefits that include

Health, Dental, & Vision benefits plus savings plans
Work anywhere in the U.S.
Mac computers + work from home stipend to set up your home office
Monthly internet and phone reimbursement
Employee Stock Purchase Plan
401(k) plan to help you save for retirement plus a company match
Robust tuition reimbursement program
$1,000 travel perk on each Earnie-versary to anywhere in the world
Competitive days of annual PTO
Annual “my day”
Pet insurance!
Competitive parental leave
Plenty of Earnest swag, optional in person team gatherings, picnics, celebrations, and plenty of fun virtual events

At Earnest, we are committed to building an environment where our employees feel included, valued, and heard. Our belief is that a strong commitment to diversity, inclusion, equity, and belonging enables us to move forward with our mission. We are dedicated to adding new perspectives to the team and encourage anyone to apply if your experience is close to what we are looking for.

Earnest provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. Qualified applicants with criminal histories will be considered for the position in a manner consistent with the Fair Chance Ordinance.

A little about our pay philosophy We take pride in ensuring we are compensating our employees fairly and equitably. We are showcasing a range and actual starting pay may be based on several factors including but not limited to, market rate, the qualified pool of candidates, internal compensation, candidate location, and budgetary constraints. This number does not necessarily reflect your total compensation, but is a range for your base salary.

Pay Range

$115,000—$145,000 USD

Earnest

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Learning and Development Manager