Job description: This is a contract to hire role.

Hybrid role. Duties: 3-month contract to hire role

Conversion salary target is 75K after contract.

Experience with video production desired. Adobe Premiere PRO/Adobe Cloud experience HUGE plus! Marketing experience and change management experience required.

*ALL CANDIDATES MUST HAVE PORTFOLIO SUBMITTED WITH RESUME*

Position Title: Communications Specialist I

Job Description:

Serve as part of a customer-focused IT services organization responsible for the delivery of integrated, responsive and secure technology services that advance clinical, academic, and research missions. Utilize a variety of channels to develop and execute communication plans for IT-related projects, services, and initiatives independently, seeking support from management as needed. Will provide guidance and integration of messages and services while adhering to the company and organizational formats, style, language, and logo standards.

Primary Duties and Responsibilities:

Manage, create, and execute day-to-day communications for IT services, initiatives, and programs. Write, edit, and adapt custom messaging for identified audiences while following well-planned approaches and aggressive timelines.
Produce new, engaging content including (but not limited to) newsletter content, digital signage, email marketing, flyers, posters, articles, brochures, web content, video, presentations, and talking points.
Develop and execute creative branding concepts, awareness, and adoption strategies.
Plan and execute webcasts, town hall meetings, workshops, presentations, and similar events.
Conduct copywriting, conceptualization, design, layout, and updates to existing materials, and extensive text revisions.
Gather and assess communications metrics and data to inform strategic communications decisions.
Work with communication liaisons to help assure the planning and execution of deliverables meets the objectives of the organization. Build and maintain collaborative working relationships with internal and external customers.
Research and develop a high-level understanding of IT services. Apply knowledge, fundamental concepts, practices, and procedures to communications efforts.
Research best practices: evaluate and learn new tools to support communication needs. Demonstrate strong knowledge of fundamental concepts, practices, and procedures.
Provide excellent customer service by responding to requests in a timely manner and collaborating with faculty, staff, and students on IT service marketing.

Skills:

Experience with marketing and media relations efforts and activities.
Understanding and experience with change management processes and practices.
Experience working in higher education and IT.
Understanding of and experience with information technology and enterprise resource planning systems.
Demonstrated results developing large complex communication campaigns.
Demonstrated experience driving website creation, improvements, and analytics.
Experience working with WordPress.
Understanding of HTML and basic website development.
Self-Starter: Takes initiative and can translate ideas into high-quality, communication projects Excellent organizational skills and proven ability to prioritize multiple tasks within established and changing deadlines.
Critical attention to detail, deadlines, and reporting.
Excellent knowledge of fundamental concepts, best practices, and procedures of communication, marketing, and public relations methods and techniques.
Demonstrated experience developing, writing, and editing original work for a variety of vehicles both print and online (targeted email, web, social media, slide presentations, feature articles, news releases) as well as reviewing communication work of others.
Successful experience providing communications advice and support to help customers create, build, and protect their reputation, products, and services.
Experience in design/visual communication.
Understanding of basic graphic design principles.
Experience working with Adobe Creative Cloud applications, specifically Photoshop and InDesign.
Experience with video production.
Understanding of basic email marketing principles and development.
Strong sense of narrative storytelling.
Experience with mass email applications, i.e., Maestro, Mailchimp, Constant Contact, etc.
Experience working at an advanced level with Microsoft Office applications.
Excellent interpersonal and verbal communication skills.
Ability to work independently and collaboratively as part of a wide variety of teams.
Self-motivated, flexible, and easily adaptable to changing needs.
Customer-service-oriented.
Ability to interact and present to a diverse range of audiences.
Able to comprehend complex technology projects and translate into simplified key messages for general audiences.

Education / Experience:

Bachelor's degree in a related field (Marketing, Communications, or Public Relations) or an equivalent of education and experience.
Minimum 5 years of directly related professional work experience, including creating and implementing communication plans.

ECCO Select is committed to hiring and retaining a diverse workforce. ECCO Select’s policy is to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category.

Equal Employment Opportunity is The Law

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