At F.H. Furr, we care deeply about our relationship with the community, both internal and external. We’re seeking a Community Relations Specialist to help us maintain and nurture these relationships in our company and beyond. This role will support our Maryland and Delaware regions.

Our ideal team member will have excellent organizational, communication, and writing skills, but also the ability to foster positive relationships with both individuals and organizations. You’ll be the principal ambassador for the organization, often speaking internally and publicly – delivering the company’s vision within the local community.

Objectives of this Role

Develop a strategy to build and maintain programs and activities that will have a positive impact on the community
Build and maintain relationships with members of the community, key individuals, and other organizations
Serve as a key point of contact for neighboring businesses, institutions, and communities.
Be the principal ambassador for the organization, responsible for delivering the company’s vision within the local community
Primary point of contact for our locations in Maryland and Delaware. This involves communicating initiatives with general managers and office staff, ensuring that our locations have the materials needed to support on-site activations and more

Daily And Monthly Responsibilities

Organize community outreach programs and coordinate special events that promote products, services, or ideas of the company
Draft and distribute various communications that promote the company, as well as individuals or groups within the company
Attend relevant events and activities to represent the company and build strong relationships with key community members
Respond to inquiries from community members and other interested parties – when needed, recruit a knowledgeable spokesperson or information source to assist.
Build cross-functional relationships within the company and promote.
Work with the Marketing Campaign Manager to support social media content plans and virtual groups to enhance the online profile of the company
Attend community events throughout the Maryland and Delaware region. On occasion travel to Virginia to support initiatives in those regions as well as attend all-hands meetings
Act as the “public face” of the company in and around the communities
Manage all corporate sponsorships in the assigned area* including, but not limited to; sports teams, HOAs, youth organizations, schools, and nonprofits
Support Community Relations Manager to create & coordinate employee involvement events for the assigned area
Build & maintain employee volunteer programs in the assigned area
Support Community Relations Manager to order and maintain SWAG inventory for internal & external use
Act as an in-house marketing rep for the DE and MD branches
Help increase engagement and participation for internal and external community events from employees and general managers.
Update the website and monthly community newsletter with upcoming events/updates/employee highlights/etc.

Skills And Qualifications

Excellent verbal and written communication skills
Excellent interpersonal skills and ability to work well as part of a team
Ability to work well under pressure and manage sensitive or controversial subjects with tact, kindness, and professionalism
Experienced and comfortable with capturing live event footage via a cell phone at community events and post to the Furr social channels on occasion
Problem solving and creative thinking when unforeseen issues arise with events such as inclement weather, lack of volunteers, event overlap, etc.
Strong judgement and analytical skills on assessing the ROI of a sponsorship or marketing cost.
Time management & organization skills needed to coordinate multiple events at once in advance

Preferred Qualifications

At least two years of work experience in public relations and/or experience managing community engagement initiatives
B.A. in Marketing or Communications preferred. Will accept experience in lieu of. completed coursework in advertising, business administration, public affairs, public speaking, fundraising, and creative and technical writing will be considered as well
Proficient in Canva, Dropbox, Microsoft Office, or related writing and presentation software
Comfortable communicating with the teams through Microsoft Teams, as well as project manage through Monday.com (or similar tools)

Benefits

A competitive compensation package
Company-sponsored Medical, Dental, and Vision Insurance plans
A comprehensive 401(K) Plan
Company-provided Long-Term Disability and Life Insurance policies
Access to short-term disability and optional life insurance coverage
Generous Paid Time Off (PTO) and a Holiday Plan
A wealth of opportunities for professional development and career advancement

F.H. Furr Plumbing, Heating, Air Conditioning, & Electrical

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Community Relations Specialist