Summary This position is located in the Federal Trade Commission (FTC or Commission), Office of the Chief Administrative Services Officer (OCASO), Communications and Information Management (CIM). CIM leads and oversees key internal communications functions that serve the agency, including the FTC Daily newsletter, the FTC's library program, and the agency's Stenography Program, a key service for the agency. The incumbent reports to the Director, Communications, and Information Management. Responsibilities The incumbent serves as a Management & Program Analyst with responsibility for strategic, technical, and business operations analysis, assessment efforts and contract oversight . Continually analyzes and evaluates the assigned program/Divisions (on a quantitative and/or qualitative basis) for the effectiveness and efficiency of overall plans, policies and procedures and recommends systemic adjustment to strategies and improvement initiatives. Prepares, modifies related modifications and supporting documentation. Evaluate reproduction center contractor performance to ensure contractual and delivery compliance with recommendations for corrective actions. Monitor reproduction deliverable requirements in support agency war rooms. Plan, establish, or update program policies or procedures. Perform contract administration and serve as a certified Contracting Officer's Representative (COR) for key contracts, including monitoring and coordinating accounting activities. Assists with acquisition and contract management functions through cross-training, backup role designations, and overall strategic integration. Serve as the PRISM requisitioner responsible for creating purchase requests for the division. Conducts statistical analysis, and modeling to make informed projections, data-driven decisions, and recommendations. Generate accurate and timely data points for various reporting requirements as directed. Performs statistical and comparative analysis of program/division providing recommendations to correct adverse trends. Works with assigned stakeholders to evaluate administrative and programmatic issues, evaluate concerns and develop plans to create improvements. Prepares and/or coordinates briefings, special reports, and responses to data requests for use by the senior management. Develop, analyze, and evaluate new or modified program/management policies, regulations, goals, or objectives. Requirements Conditions of Employment Qualifications To qualify for a Management and Program Analyst the GS-13 level, you must meet the following requirements: You must demonstrate in your resume at least one (1) year of qualifying experience equivalent to at least the GS-12 level in the Federal service obtained in either the private or public sector, performing the following types of tasks: Contract Management: Demonstrated experience in managing and overseeing contracts, including developing statements of work, evaluating contractor performance, monitoring contract deliverables, and ensuring compliance with contract terms and conditions. Project Management: Proficiency in project management methodologies, such as defining project objectives, establishing timelines and milestones, allocating resources, and monitoring project progress to achieve program goals. Communication and Presentation: Strong oral and written communication skills to effectively communicate program objectives, requirements, and results to diverse audiences, including senior leadership, program staff, and external stakeholders. Analytical Skills: Ability to analyze complex program data, identify trends, draw conclusions, and make data-driven recommendations to support program decision-making and improve program performance. Policy Development: Experience in researching and analyzing policies and regulations related to program management, COR functions, and oversight, and applying this knowledge to develop and implement program policies and procedures. Risk Management: Knowledge and application of risk management principles to identify and mitigate risks associated with program implementation, such as cost overruns, schedule delays, and quality issues. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Education There is no education substitute at this level. Additional Information Veterans Employment Opportunity Act (VEOA): To be eligible for a VEOA appointment under Merit Promotion procedures, you must be a preference eligible or a Veteran separated after 3 years or more of continuous active service performed under honorable conditions. Career Transition Assistance Programs: These programs apply to employees who have been involuntarily separated from a Federal service position within the competitive service or Federal service employees whose positions have been deemed surplus or no longer needed. To receive selection priority for this position, you must: (1) meet Career Transition Assistance Program (CTAP) or Interagency Career Transition Assistance Program (ICTAP) eligibility criteria; (2) be rated well-qualified for the position with a score of 85 or above; and, (3) submit the appropriate documentation to support your CTAP or ICTAP eligibility. For more information visit: ICTAP/CTAP Non-competitive Appointment Authorities: For more information on non-competitive appointment authority eligibility requirements:

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MANAGEMENT AND PROGRAM ANALYST